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July 2024 by Emily Braverman
Love the staff and location! Friendly, professional service. The best in the area.
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March 2024 by Molly hill
I highly recommend this business! My Massage Therapist China! customer service was first to none! The products she use & quality is consistently outstanding and exceeding my expectations every time . I was completely impressed with her professionalism and definitely will be back with family & friends!
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March 2024 by Tammy Abel
China is simply an amazing massage therapist. I will be coming back to her.
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December 2023 by shelley bergman
Eehh... see Better Business Bureau...
After contacting mgr. I had to go back to same stylist that messed up my hair
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August 2023 by D.M.H
BEWARE: this salon steals money from you right in front of your face.
Casey was very nice & personable however, I left with wet hair- a greasy scalp because the conditioner wasn’t fully washed out & knots in my hair. I was charged $5 for my station being sanitized, which was an absolute joke since this should be done anyways without charging a fee, other salons do not charge their guests for this & blame it on the CDC.
I had to call 4 TIMES before Cheri the manager answered the phone to schedule a haircut and then TWICE to cancel my next app. leaving voicemails each time. I requested a call back but I doubt I will get one! Salon was dead with only one other person getting a hair cut on a Saturday…which says a whole lot. At checkout I was charged $5 MORE for my quoted service that Cheri quoted me over the phone- yet proceeded to overcharge me when I was paying & when I asked for the total including tip she said her computer was a black screen so she couldn’t see the total…WOW, TALK ABOUT SHADY.
Casey & Riley were both very sweet but I will not be returning.
***Owner ignores all bad reviews and only comments on the good ones, how professional LOL
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August 2023 by mikayla peterson
Sanctuary Excelsior is excellent. I’ve been seeing Josh for the past few years and he is a wonderful person and stylist. I could not recommend him enough. The space is tidy and all the staff are very friendly and accommodating!
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July 2023 by Rania H
I went in to get curtain bangs and ended up with a disaster. My hair will be in a bun for at least couple months to salvage what happened. She didn’t charge me and she acknowledged what happened but I was at a loss of words at this point.Service: Haircut
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June 2023 by Amanda Harris
Unfortunately, I had a very poor experience and an even worse haircut. For $80 plus a 20% tip for just a haircut I expected better. I left with half wet hair, no styling had been done initially and I had to go back the next day to have it fixed. Even then I didn't leave with what I had asked for which was basically just a good trim with layers. Disappointing to say the least and I won't be going back.
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October 2022 by Jessica M.
I love Trisha. She is so good at not only haircut but color. I appreciate her because I have thick wavy hair and I have found it difficult to find stylists who work with that kind of hair. She is amazing. Can't recommend highly enough.
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September 2022 by Dani H.M
BEWARE: this salon steals money from you right in front of your face.Casey was very nice & personable however, I left with wet hair- a greasy scalp because the conditioner wasn’t fully washed out & knots in my hair. I was charged $5 for my station being sanitized, which was an absolute joke since this should be done anyways without charging a fee, other salons do not charge their guests for this & blame it on the CDC.I had to call 4 TIMES before Cheri the manager answered the phone to schedule a haircut and then TWICE to cancel my next app. leaving voicemails each time. I requested a call back but I doubt I will get one! Salon was dead with only one other person getting a hair cut on a Saturday…which says a whole lot. At checkout I was charged $5 MORE for my quoted service that Cheri quoted me over the phone- yet proceeded to overcharge me when I was paying & when I asked for the total including tip she said her computer was a black screen so she couldn’t see the total…WOW, TALK ABOUT SHADY.Casey & Riley were both very sweet but I will not be returning.***Owner ignores all bad reviews and only comments on the good ones, how professional LOL
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September 2022 by Sabrina Schaeppi
I used this location recently for my daughters haircut and a partial highlight for myself. Will not be returning. The haircut was uneven, i didn't notice till i got home and my color was quickly faded out. Very disappointed, and for the expensive services, which were way more than i was quoted, insanely frustrating.Services: Haircut
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September 2022 by Ellen Paullin
Very nice Aveda salon.Needed an 'emergency' hair appt on vacation and they fit me in.Lydia (stylist) did exactly as I asked, which was a lovely surprise. Usually try to suggest something different. I know what I want so thank you Lydia!!Perhaps pricey- $200 for cut and color- but.....it was a good experience so I won't complain about that.The scalp massage was worth an extra tip- completely divine.If this salon was close to me, I would be a loyal customer.
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August 2022 by Abbey W.
It has been my third time here at Sanctuary Solan in Excelsior seeing Nicole. It has been a process trying to fix what two other salons in Excelsior that botched my hair badly. Nicole has successfully brought my hair back to life and done it in a way where my hair was not stressed at all and looks absolutely fabulous! I highly recommend her. She takes her time to listen and hear exactly what you want. We knew it was going to be a process with my hair because of what the other salons had done. My hair finally has beautiful coloring and highlights. I do not have the time to the salon very often so Nicole worked on getting my hair to a state where if grays start peaking in the coloring that she has done blends them perfectly so it looks like a beautiful balayage. She nailed it!Services: Hairstyling
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November 2021 by Alycia Kohler
I paid almost $300 for a cut and color. The color was great and the cut looked good. Then the next day I went to put my hair half up and one side of my hair was visibly longer than the other. I called to ask when I could come back in for a fix and I was told 2wks. However we had family photos before then and we’re going to be out of town for a vacation so I really needed my hair fixed. I said it would only take 15 mins tops and I was told I needed to wait or go with another stylist that I would need to PAY for!Mistakes happen and that is fine but the way this was dealt with it is outrageous.
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August 2021 by Shannon Ess-Belille
Trisha cut and styled my hair today. I felt like i was on one of those makeover shows! Best haircut i have EVER had. Felt cute for the first time in a long time. She did amazing!Service: Haircut