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“So, I have to say I have been avoiding the Hamel post office for quite awhile. There was a gentleman that worked there that was just awful. Today I went in there because I didn't want to drive far because I don't live that far from it and the young woman that was working there today was a breath of fresh air. Just very nice and pleasant. I certainly hope she has replaced the other man. It would be different if he was awful every now and then but, no he was just unfriendly and gave such bad vibes everytime I dealt with him. I am giving these 4 stars to that young woman.”
“Some packages never deliver to door and just left a notice in the mailbox, which says an attempt was made but no one to sign. I’m pretty sure they didn’t try to deliver coz I’m home in everyday, and we have a doorbell that can record all events…
this time I’m trying to schedule a redelivery online, because on weekends they only open one hour Saturday morning. But it shows on the website that there has been a scheduled redelivery, and asks me for a confirmation number, which I don’t have because I didn’t schedule it… I guess I just need to come to the office again…”
“Although the wonderful, magnificent and efficient Sheila has retired. Stephen and Iesha are just as wonderful, magnificent and efficient. Knows you by name and offers excellent customer service. Small but mighty little post office.”
“Great customer service, dedicated clerks, and awesome mail carriers. They really do care about their customers, and will do what they can within their powers to help you with any questions or problems you have.”
“I just got out of a 72 hr hold and my aunt had me pick up her packages and let me tell you- these guys have done more for me than my therapist could EVERRRRRRRRRR... I'm no longer on Xanadu, Propofofo, Trapadoll, ect.... It was a great experience, definitely a vibe ?✨”
“Best post office in a 10 mile radius! I especially love the cute Asian lady, she is THE ABSOLUTE SWEETEST. She can help you figure out anything! Got a package out so fast I was shocked. Plus she’s hilarious. Everyone there is great.”
“This is the best post office!! They are helpful and authentically kind - the hours are easy to follow - parking is easy - coffee at Ruby's down the clock is a fun add-on. I drive to Victoria for this Post Office!”
“It's a small town post office and some wonderful people work there. I'm not sure why there is the plethora of negative reviews on here, but it seems like people feel entitled to free tape and give negative reviews when they don't get it. On the subject of getting the wrong person's mail, it happens with every post office and package delivery service I've ever worked with because of seasonal help or just the fact that people are human and mistakes happen. Once again, the solution is to "adult" and take care of it.Honestly, I feel super bad for the people who work there. They need better lighting that doesn't flicker. If I worked under flickering lights like they do, I would never be able to be as nice as they always have been to me for the past 16 years.”
“Ryan went out of his way to personally find a package that was delivered to the wrong address ( mistakes happen) I certainly didn't expect him to personally go check mailboxes near the scanned location then hand deliver it back to me at my job- GREAT customer service. 5 stars!”
“We just moved to town and could not find our mailbox. Miss Connie was extremely helpful every time we had more questions. I am very impressed with how helpful everyone is there. Even our carrier Eileen helped us in getting our mail and parcels. Thank you Shakopee Post Office for helping these newbies learn your ways ?.”
“I've gone to this post office (and had my mail delivered by it) for the last 10 years, and while it can be a little slow sometimes, I've never had bad service. The employees have been polite and helpful. My only negative is long lines in December (which is to be expected). I'm just grateful we still have a federal post office service that is cheaper than the for-profit services. Thank you post office staff who make everything happen in front and behind the scenes!”
“This location can get quite busy; and yet I've always experienced helpful customer service, even if it means I need to wait for my turn. Contrary to another review, I do not find this location to be dirty or unorganized. Thank you, Postal Workers, for how tirelessly you work to deliver mail and provide us with the best service you can. I'm sorry for those who are thankless complainers!”
“My Name is NOT Steve. I am Linda and I think the service here is very good. Yes I have had to wait in line, but not long. Clerks have been knowledgeable and efficient and sometimes when not busy, even quite friendly. But then I am old, CIS gender, and white.”
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“My go to post office! Tiffany is a life saver. I had a major shipping issue and she stayed with me fixing it to completion.
She’s been an amazing resource for all of my shipping needs and is always a pleasure to work with.
Grateful for people like her who go above and beyond to provide an excellent experience in a stressful job!”