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“TrueStone Financial Credit Union Lakeville. I went in Bank not knowing what to expect. I was greeted by Heather Stewart. She helped me on a personal basis and took care of all my banking needs. Very polite, great listener. Was able to answer all my questions. And take care of my financial needs. She knew I was happy when I left. do want to say thank you again.?”
“I have nothing to complain about! My whole family has been a member and been using this bank since I was little and I'm now in my 20s closer to 30 now! Wow time flies but they're nothing but loyal helpful people with lots of patience here!”
“After I visited 2 local bank branches in SavageI was very disappointed with the service and decided to drive the extra 5 miles into Prior Lake. Banker Jamie was absolutely excellent. She solved my problem in less than 20 minutes. I have been served in this department before and they always had good service which I took for granted.But after I moved to the city of Savage I was disappointed servicing local bank branches. Therefore, if in the future I need help from bankers, I’d rather spend an extra 10 minutes and go to the city of Prior Lake.”
“I've met with Ryan at Lakeville branch a few times I had to do things for my Moms account ( do to her getting Dementia.) Ryan knows his stuff and recommends additional services as well. Awesome customer service!”
“We received outstanding service at this location when a nearby bank wasn't able to help us. In particular, Maria was very generous and attentive in serving us. Much appreciated!”
“I highly recommend this bank the help I received by one of the bankers was really helpful. She walk me through everything I needed to know and understand with opening in account I highly recommend MARINA SCHEGOLKOV.”
“Pleasant enough branch. Customer service is pleasant, though there can be a bit of a line and wait at times. ATM is nice, though it’s not 24/7 like it’s said since it’s located within the building which is locked up after hours. It’s understandable however.”
“I love them!! The customer service is always great. Being a family always on the go, accessing our accounts from afar is very important. They always return our phone calls, are always helpful, and everything works! I've only had one problem with online banking and when I called, I got a live person (no automated crap) who helped me step by step until we figured out the problem. I opened up accounts for my kids as well and the lady was so patient and friendly, it made their experience quite pleasant. Deposits are in there when they are supposed to be and electronic transactions come out promptly, which is awesome. I don't have any complaints, really. I have just consistently had good experiences with them that when a mistake happens, it doesn't bother me. :)”
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“Did a refi twice with Trish here twice in the last year. Great communication, replied very quickly to any questions I had. I shopped around and they were the best rates and cheapest fees both times!”