October 2022 by Ckov S.
Can't attest to the level of quality you'll get with Ron Casper, but I can tell you that after multiple requests for a bid in writing , 'he sent it' - No, he did not. 'he can't figure out how to make a pdf' - Seriously? I thought you sent it . . . Finally I got him to just put in the body of an email - it arrived a week later, under a generic "customer support" aol (yes, aol) address, not even under his supposed company name - was very vague and about 400 square feet less than the project he came out and measured is. Then he wants a 50% depost on a job he is literally putting out money for nails on. Told him law is 10% or $1000, whichever is less. The number he gave for the job was just under three grand, again - not sure it was for the WHOLE job, as the square footage he listed was off by about 400, and did not delineate by rooms -but when i told him law is 10% and I'm not giving him 50% down (in cash no less) he got real ugly. Look, the guy is 80 years old, has cancer, just got out of the hospital, and everytime I spoke with him and asked how he was doing his answer was "not good" - so no, you absolutely are not getting $1500 for a job to start in five weeks . . . he stated he doesn't do this full time anymore, only occasionally - so why the five week lead? Between Lumber Liquidaters (same company they just chaged the name to throw folks off) and this guy - I'm starting to see a pattern regarding hardwood floor installers here. Luckily I dodged a big, expensive bullet, with minimal grief. This time.
