O'Reilly Auto Parts in Elk River offers awesome service and a decent selection of parts, tools, and accessories. Customers can find items like wipers, washer fluid, and batteries for reasonable prices. The store provides free services including battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. It also offers a brake rotor and drum resurfacing service and a free Loaner Tool program with a refundable deposit. Many reviews highlight consistently positive customer service and knowledge of auto parts from the staff, who greet customers with big smiles. Specific praise is given for being helpful, sweet, and having a contagious smile. The staff can assist with special orders, such as helping to find an exact match for custom paint and having it delivered to the store. However, some experiences note frustrations with management, such as difficulties with cash transactions and feeling rushed near closing time. Despite these occasional issues, the store remains operational until its posted hours. Overall, the store is recognized for its professional services and knowledgeable, friendly staff who provide great customer service.
They have been great getting the parts needed to do a brake job on a couple cars! They did not have the 11mm Alan we needed though! Looks like they don't even stock it!!! So don't go there for the 11mm Alan socket!
February 2024
Awesome service, decent selection. Found wipers, washer fluid, and the battery I needed for a price that didn't make me want to throw up.
November 2023
Great service , great prices , helpful staff ,with lots of knowledge
