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August 2024 by Nicole Santos
Pretty disappointed at the young manager that just stood on her phone while she saw the older cashier have a line up and do nothing about it.
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August 2024 by Cinnamon Hermanson
The appliance salesman was horrible. I said I had picked out the dishwasher I wanted. The first thing he said was I hope you don't want the one you asked about originally. I said no, why? He said he sold the last one yesterday. I then showed him the one I wanted. He said with attitude, well that is special order. I questioned about the original one I had asked to see. I said online it showed there were 3 in stock at elk river. He said, you must have looked at the wrong store. I said no, I made sure that it was elk river I selected. He said, you must have been looking at it from a few days ago. I said no,I just downloaded the app this afternoon when my dishwasher stopped working. I specifically looked for stores with in stock. He continued to tell me I must have looked at something wrong. Keep in mind his tone was rude. I tried laughing it off at first, but he kept going with how wrong I was. I am in IT and very tech savvy, I am not my husband who is not tech savvy. I also have little patience for people in customer service who are rude. So, instead of buying from Menards, I went down the road to Home Depot and spent twice as much there. Richard at Home Depot was kind and helpful. I only gave 2 stars because the paint guy that helped my husband was kind even though he was having a tough day.
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August 2024 by Cienna Kopec
Went in around 7 on a Friday night looking for paint for our kitchen cabinets. Hayden greeted us and helped educate us on which paint is best and helped steer us in the right direction for best color. Was so patient being with had our 1 and 2 yo with us. Really appreciate the help, we were completely clueless on what to choose.
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July 2024 by MR. “Zazzenfuk” B
Like all menards; good stuff helpful staff and everything you expect from a typical shopping experience
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July 2024 by karlie weberg
Lots of project materials friendly staff a bit pricey with some things but when they have deals there pretty decent
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May 2024 by Ao K
Inside workers are awesome, other hand the outside (forklift operator was on a little power trip and would only let me pick from a certain pile of lumber)
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May 2024 by Billy
I used to give this store a five-star and is convenient with living just a couple blocks away. Unfortunately they no longer take orders in the building department over the phone, so had to find a different vendor. If the customer has to go online now to order, they can probably do away with the phones in the building department.
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May 2024 by Sug Magnolia
Great location- always stocked decently, clean, quick check out
-Doesn't accept Google pay/Apple Pay
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January 2024 by Holly Greeler
5 customers waiting for them to drop a pallet of sale 2x4's and no one help. 3 different guys on fork lifts, yet no one to help. (They aren't helping other customers) called the store and asked for someone to help.
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January 2024 by Doug Binstock
Variety of items
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January 2024 by Michael Weiss
Menards had all the parts needed for a closet system on hand. Easy peezy...
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November 2023 by Island Hopper 16
Always the go to place for home improvement needs.
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November 2023 by Mitch Spargur
I gave up on Lowes and home depot long ago
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September 2023 by Juli
Twice we've encountered Jessica in the roofing/decking "help desk'. Both times she was rude and acted like we were taking up too much of her time. Not only was she rude, but she wasn't even helpful. Most people in this store are friendly and helpful. Ordered a delivery and didn't appreciate being guilted into paying a $20 "tip" to the driver cuz "he has 3 kids and a new house and hasn't had many deliveries". I paid a lot for delivery already, I didn't think we need that "tip" added on and it certainly didn't feel like we could say no to it.
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September 2023 by Jordan Friedrichs
Needed to get a couple paint matches, young gentleman at the counter was super helpful, asked questions about what I was using it for and was clearly knowledgeable, and he had 3 cans of paint all in different colors with 2 of them being paint chip matches... whipped up in 10-15 min! My experience with him was great.However, the check out gal clearly hated her life, I mean we have all been a teenager with a starter job at one point I get it, but the rude comments about customers in front of me being slow to bag their stuff could have been probably kept to yourself, or you could have offered to help.
