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August 2024 by Haley Morrison
10/10 Highly recommend Cornerstone KIA in Elk River! We've purchased two brand new vehicles from here. Once in 2021 (our first brand new vehicle purchase) and again in 2024. Both times we experienced very knowledgeable staff who were friendly and not pushy. They took their time with us and we never felt rushed. Our most recent purchase we worked with Ric Olson (sales) who communicated with us via text prior to coming in to test drive the Sportage we ultimately left with & Brenden Krebs (Financing). They both made our 2nd car buying experience super quick and easy. From sales to Financing we've had nothing but great experiences here both times and will be a long-term part of the KIA family because of this!
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August 2024 by Rise
I am already so grateful for the hospitality I have received so far! I haven't even gotten my car serviced yet but I thought this needed to be said. I have been speaking with Deanna and just met Andrew. They both have already gone above and beyond I hope their efforts don't go unnoticed. I will definitely follow up with another review! ☺️
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August 2024 by Yoji Shimizu
Many thanks to Ric for a positive experience purchasing a Kia from Cornerstone. We particularly appreciate the follow through after the purchase to address a minor concern - I'm not sure other dealers would have done this.
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August 2024 by Alison Hansen
We have purchased 2 cars from Cornerstone Kia in Elk River and worked with Stephanie. She was patient, fair and was not pushy at all!!
The first time we went it was to buy my daughters first car- a used Mazda CX-5 and we went on several test drives with different cars none of which were Kia and she never tried to push us to make the purchase or sway us in any direction.
She gave us time to discuss and went above and beyond to get us the best price.
We went back to get my husband a commuter car and had the same great experience!
I highly recommend Steph!
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July 2024 by Tom Pavelka
Isaac and Amanda, made the process simple and straightforward. Both are very knowledgeable and went above my expectations
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July 2024 by Sydney Kuiper
Whole staff was lovely helping me buy a car for the first time, especially Isaac, Steph, and Brendan!
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May 2024 by Shane Rosby
Molina and Brandon helped put my 80 year young father at ease with his Sorento. Appreciated the timely service and standing behind what they said. Hard to find this kind of service anymore. Highly recommend.
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May 2024 by Katherine O'Brien
We had such a great experience working with Steph (sales) and Amanda (finance) when buying our vehicle! They both went above and beyond to make sure it was a seamless process and provided excellent customer service! Thanks so much Steph and Amanda!!
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May 2024 by Jody Smith
Such a great carbuying experience after a history of horrible ones. Hakeem was knowledgeable and engaging. He understood exactly what I wanted and did all the hard work to get the vehicle to the dealership for me. No pressure during the test drive and he knew what all the bells and whistles did. I'm glad I found Cornerstone Kia! A big thank you to Hakeem!! Go see him if you want an enjoyable experience.
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May 2024 by Dibby156
Steph and the crew at Kia got me going in a newly stocked vehicle I saw the other day. Test drove and went home same day with a new vehicle. Happy they were flexible with my situation.
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April 2024 by Jonathan Bolin
I went into Cornerstone Kia looking for my next vehicle with a set list of criteria. Steph helped me to quickly narrow down the options available all while being courteous and friendly. They actually took the time to find vehicles that were the best fit for me rather than just trying to push a sale. Brenden was awesome as well and made the financing a breeze. The customer service at this dealership is fantastic!
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April 2024 by Denise Andrusko
I recently went in to test drive Kia Telluride, which I ended up purchasing through Steph. Steph's sales approach is to be commended as there was no pressure, on her part, to purchase the car. She is very knowledgeable and understanding of the buyer's position. Her attention to detail and follow-up was great with getting us information she did not know. During the sales transaction, there was inaccurate information provided to us, Dan, who is the Sales Manager, took responsibility for the error and stepped up to correct the situation. This is a dealership that works very hard at making their customers comfortable with the buying experience and their honesty and integrity is appreciated. Steph and Dan made the entire process smooth and stress free. Thanks!
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April 2024 by Carla Hendershot
Steph was fabulous with helping us to get just what we needed and we were in and out in no time with my new ( to me) vehicle. She was so kind and had all the answers we needed and didn’t pressure use while we made our decision! I will always bring my business back to her!
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March 2024 by Sean Myles
I went in and leased a 2024 KIA K5 a couple of days ago. The car is magnificent and the service I received from Steph Clarin was equally magnificent. Steph's knowledge of the vehicle, calming manner and attention to detail made the entire process smooth and stress free. Great Job Steph!
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March 2024 by John Majkrzak
Online chat at this or any dealership is not a good move if you hope to be sure about the latest status on used car availability. I found that out the hard way but I think we would have done okay if we had bought a used car at Cornerstone KIA. The service bays are clean, and the place looks well-kept and without the usual smell of used rags being left lying around the shop.
We ended up buying a nice Sorento at another very small used car lot that did not offer service for the used cars they sell. Our Sorento only came with 1 immobilizer key fob. The place we bought the key fob at could program only the doors, not the engine immobilizer feature. I suspected we would get good service if we brought our new but useless 2nd fob and Sorento to Cornerstone KIA so they could do the immobilizer key Fob programming. I made the appointment 1 week out and on arrival the sales manager greeted us and helped us find the waiting area while their tech programmed the immobilizer Fob. The price was reasonable. Cool. Honestly at first I called another much closer KIA dealer but after talking a short while with their parts guy, I didn't bother getting a price because of the persons attitude and tone. That one would have racked me over the coals, but Cornerstone made up for having a sales department that can outrun their online chat service. Thank you!
