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February 2024 by Tamara Jenkins
Finn provided excellent customer service! He helped me find a location with late pick up when other locations in the area were unable to do so. I appreciate Finn going above and beyond to find a solution for me!
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February 2024 by radsky
When in to get a Noterized document.Was talking to someone at counter and i here another guy saying " make sure its you".I was like who is this guy. Then he mumbles something else. I dont like being treated like a criminal when i walk into a place like that.I showed my id to the guy helping me and i said "must be a echo in here and left. I not going back there.
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February 2024 by Kim Strickland
Had to ship a return. The box was a little heavy and somewhat awkward to carry. I appreciated the help of one of the staff to take the item out of my car and bring it into the store. And I was out of there in less than 30 seconds. He was very friendly, and all staff were chatting with each other, but very attentive to customers.
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January 2024 by Andrea S
Friendly and efficient!
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January 2024 by Dapper D
Not very friendly staff. Playing loud inappropriate music.
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December 2023 by Stacy Williams
Quick and easy. Helpful & friendly employees
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December 2023 by Vinay Jain
Extremely poor service, will never visit them again.The girl who was serving me, asked for $4.5+ to print the return label for which sender already paid for. Alternatively I could print myself at the cost of $0.25 as self service. However when I used self service, they charged me $2.85 towards printing label and 3 min of machine usage. Also, refused to tape the box.Never had such problem with FedEx.Response to UPS - This is insane. Are you saying that the sender who send the return label, has not paid for printing of label or I should not trust your staff in first place and check the website to know the costs?
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October 2023 by Patricia Hudson
The customer service there was excellent and super friendly and they were able to notarize my document with no waiting.
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October 2023 by Alex Smith
Absolutely pathetic. The store is open till 4, walk in at 3:48 and they say they first tell me, no more notary. I say ok, is that a UPS wide thing or just this store? Oh it’s not a UPS wide thing it’s just we’re closing soon.Oh so you do have a notary? Yes we do. Well… you’re still open right now… are you telling me you can’t notarize me? Well I’m closing by myself I don’t have enough time, I have a lot to do.Guess what. You are literally still open. I do not care at all if you are doing things to close up by 4, I’m a customer in your store. Absolutely embarrassing. Customers who come in when the store is literally still open should be able to use your services. Beyond unacceptable. For notary especially, that is quite literally an essential function to society. Also closing at 4pm is pathetic and d**** STAMPING A PIECE OF PAPER TAKES LESS THAN 15 SECONDS! I’m absolutely flabbergasted beyond belief right now!To cap it off she has the audacity to tell me I should have come in earlier. As if I wasn’t there as the store was still open and running. That’s the part that’s got me writing my second ever review. Shambolic and embarrassing worker and business
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August 2023 by Macari
It’s a good location! Although I don’t spend much time in the store (since I drop off) it’s always a great place!!!
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July 2023 by mac trucking
I own a trucking business and I was sending paper work for one of my trucks in Texas. I sent it on Tuesday the 27th, they told me it would be delivered by Thursday which was the 29th, and today is Friday, and the package still hasn't left Minnesota. I lost three thousand dollars in business because the document wasn't sent. I would advice people to not use this company for important documents. I went to the store the lady there instead of apologizing and trying to help resolve the problem gave me an attitude and was not helpful.
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July 2023 by Kim L
They were fantastic, they were quick and efficient and polite!! Plus I dropped my debit card there and the next day they called me to tell me they found it. They had to look up my information in their systems and that's how they tracked me down and called me!!I really appreciated that ❤️
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June 2023 by Kim LaBarre
They were fantastic, they were quick and efficient and polite!! Plus I dropped my debit card there and the next day they called me to tell me they found it. They had to look up my information in their systems and that's how they tracked me down and called me!!I really appreciated that ❤️
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May 2023 by L-a F.
Attention all shippers! Apparently closing time is 6:26 pm, not 6:30 pm! Just so your all aware! Closes 4 minutes early on the dot!
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May 2023 by Marquise Smith
Refuse to help me print a document waive me off to self service ? maybe cause I'm black while literally helping white ppl ?