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August 2024 by Jared Kingry
This is my favorite place to take my car. They are car guys who know guys. They’ve checked out most of my vehicle even just for an oil change. Often they have me go into the shop and show me what they’ve found and how to fix it. I have never had to go back after I’ve had work done on my car. The mechanics + Dennis are the best!
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July 2024 by MW
You need to improve your customer service and communication with customers.
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November 2023 by Rafael Vasconcellos
Good and honest service.
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November 2023 by Michael Kamrad
The best honest services
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November 2023 by SK Tan
This repair shop is the most dishonest place I’ve ever been to. The owner is not transparent, rude, and disrespectful. I requested for an oil change and was quoted $65 and discount of $10 with coupon. Upon picking up, I was told to pay $70 even. I start to question the details but was not given a paper copy to clarify but rather verbally explaining to me about the breakdown of costs that did not add up.Owner said that my Nissan Pathfinder needed more than 5-quart of oil, which is not true. He claimed that $65 quote was just an estimate on my car model, and nothing can be certain until they start to fill the oil. What I don’t understand is how can a repair car expert claimed to have 45 years of experience but yet uncertain on the volume of motor oil needed for Nissan Pathfinder. I’ve changed my own oil and also brought to other repair shops, but never once that I needed or was told that the Nissan Pathfinder needed more than 5 quarts of motor oil.Upon questioning more, the owner gets impatient and started to yell. When I’m about to pay with dissatisfaction, owner pull my key fob aside and insisting that I pay in cash. I protested and commented that the shop clearly showed the acceptance of credit card.The owner told me that he was making me to pay in cash because of my attitude. Not sure why a customer dissatisfaction can be claimed as bad attitude. He simply told me that “now I have your car, what are you going to do about it?” I insisted that credit card is the only form I will pay him. After he ran my credit card, and I get my receipt, I complained that this shop is running a dishonest business and will share my bad experience with all the people I’ve known. This triggered the owner going ballistic and started yelling again. He even charged towards me and holding on both my arms demanding me to get out. I told him to get his hands off me and not touch me at all. He threatened to call the police on me, which I dared him to do so by questioning what violations have I committed. He kept yelling and told me to get out.When one is caught not being able to explain the unreasonable charges, this person would believe that raising his voice and yelling can somehow justify its dishonesty demeanor. Strongly advise against going to this shop at all costs.Service: Oil change
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November 2023 by Holly Lindboe
great, knowledgeable, and friendly team!Services: General repairs & maintenance
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October 2023 by Sk T.
This repair shop is the most dishonest place I've ever been to. The owner is not transparent, rude, and disrespectful. I requested for an oil change and was quoted $65 and discount of $10 with coupon. Upon picking up, I was told to pay $70 even. I start to question the details but was not given a paper copy to clarify but rather verbally explaining to me about the breakdown of costs that did not add up. Owner said that my Nissan Pathfinder needed more than 5-quart of oil, which is not true. He claimed that $65 quote was just an estimate on my car model, and nothing can be certain until they start to fill the oil. What I don't understand is how can a repair car expert claimed to have 45 years of experience but yet uncertain on the volume of motor oil needed for Nissan Pathfinder. I've changed my own oil and also brought to other repair shops, but never once that I needed or was told that the Nissan Pathfinder needed more than 5 quarts of motor oil. Upon questioning more, the owner gets impatient and started to yell. When I'm about to pay with dissatisfaction, owner pull my key fob aside and insisting that I pay in cash. I protested and commented that the shop clearly showed the acceptance of credit card. The owner told me that he was making me to pay in cash because of my attitude. Not sure why a customer dissatisfaction can be claimed as bad attitude. He simply told me that "now I have your car, what are you going to do about it?" I insisted that credit card is the only form I will pay him. After he ran my credit card, and I get my receipt, I complained that this shop is running a dishonest business and will share my bad experience with all the people I've known. This triggered the owner going ballistic and started yelling again. He even charged towards me and holding on both my arms demanding me to get out. I told him to get his hands off me and not touch me at all. He threatened to call the police on me, which I dared him to do so by questioning what violations have I committed. He kept yelling and told me to get out. When one is caught not being able to explain the unreasonable charges, this person would believe that raising his voice and yelling can somehow justify his dishonesty demeanor. Strongly advise against going to this shop at all costs.
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June 2023 by MyKeya Ethridge
Started coming here last year for a quick repair and kept coming back! (Bought a lemon, needs lots of fixing) Always fast and reliable. Honest people come with honest work, and that's exactly what they have here. Definitely recommend them to everyone
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May 2023 by Thomas Kennedy
Super friendly and easy to work with. Went above and beyond to repair my exhaust. I'll definitely be back.
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May 2023 by Brenda Zorn
The service was incredible. I'll be recommending this business to others. Definitely pros at what they do and fair pricing!I have a Sprinter with an extended roof (11'), which wouldn't fit on their lift. But they knew I was leaving for a cross-country trip, so they managed to get the work done (bushings, etc.) despite that. It was critically important to me to have a safe vehicle and so much appreciated! My van drove like a dream. Thank you ?
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April 2023 by Sarah Duncan
They were fast, worked me into their already busy day to fix a tire and did it during my limited time frame between jobs! And all for a really good price.
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September 2022 by Robert Fuller
The staff was professional and the service was quicker than expected plus the price was reasonable and the work guaranteed. I am a customer for life.
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January 2022 by Jeremy Jones
Knowledgeable, timely, respectful, would not hesitate to do business here again!!
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September 2020 by Andrei Ortloff
I've been using Undercar for the past 3 years for both my cars. I have never had a problem with them. Always honest with me and their work is high quality.
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March 2020 by Kevin Perry
Same day service performed quickly and properly. Will go there again.
