-
February 2024 by Soapysantanaful ..
The Apple Valley location has really nice staff. They always greet with a smile and set me off away in a good mood. If you join, you get a gift and it changes every month. If you in your old banks card and checks you get $5. When your family joins they also get gifts. They have an app where you can deposit your checks with pictures and Zelle anyone which reduces my phone space. They have been nice enough to forgive overdrafts fees when my work had direct deposit issues. They also have overdraft protection where they just charge you 22.00 for overdrafts.
-
September 2023 by Ned Welch
Attempted to open a couple accounts today at the bank as an existing customer, only to be told I could do it online?What next…vault self-checkout??♂️. I even stated I had a deposit and they let me walk out with my bag full of cash. Honestly expected better customer service, once a business tells me ‘NO’ I look for a new business.
-
July 2023 by travis cullen
Great staff at this Edina location. They are always ready to help and friendly
-
May 2023 by Alan Hager
Terrible systems. And apparently no manager on duty ti step in and fix problems. Closed my account. Don’t recommend at all
-
August 2022 by Christine Ellingson
Got my forms notarized, left my FedEx in their outgoing mail, exchanged some ripped paper money, and found out the best way to exchange all my coins.
-
August 2022 by t
Patrick Cox at this branch was so kind and helpful to me! Outstanding service!
-
July 2022 by RAMSEY BOYD
Hands down the best customer service in any industry, anywhere! A great example of this was working with Samira this week to open another account, she was very helpful and reinforces our belief that no one even comes close to the customer service in banking. I sincerely believe she loves her job and enjoys helping people. Great employee hire!
-
March 2022 by bless ..
At first the experience was wonderful. The people are great but the policies are awful. They charge and extra $5 a day if you overdraft. This is a time for banks to understand time is hard and people may go over and not realize it. Other banks are waiving overdraft fees due to the economy at this time. I feel think mutual bank is not looking out for their customers. I understand a one time overdraft fee but to charge and extra $5 is excessive.
-
January 2022 by Stephanie Thaler
I LOVE this bank so much!! After 2 years of having my account at the Edina location, I am happy to say this has been the best banking experience I have ever had! Everything is easily accessible, the mobile app saves so much time (check deposits are super simple), and there are no hidden fees! If you are tired of the big bank nonsense, Think Bank is the place to be!!
-
December 2021 by Kevin Donlin
I've been a happy customer at the Edina branch for 5 years and absolutely love it, especially because my last bank was TCF. Making the switch from them was like going from Aeroflot to Virgin Air. The employees are more like concierges than bank employees -- they never say No to anything and they serve with a smile. All banks should be like this (or acquired by Think).
-
November 2021 by Patrick Gunderson
I’ve been banking with Think for over 8 years. Great bank! Very understanding and have worked with me on my finances whenever I’ve asked for help or assistance. The Edina branch is extremely professional and I look forward to seeing the staff when I’m making a deposit. Thanks for being awesome!
-
October 2021 by sumaya omar
Everyone there is so kind. And the place is beautiful and unique. I love it
-
March 2021 by stephanie Tennessen
I LOVE this bank so much!! After 2 years of having my account at the Edina location, I am happy to say this has been the best banking experience I have ever had! Everything is easily accessible, the mobile app saves so much time (check deposits are super simple), and there are no hidden fees! If you are tired of the big bank nonsense, Think Bank is the place to be!!
-
March 2021 by Joseph Yankton
Best experience I've had with a bank here in Minnesota. I was formerly with carpenters credit union and that was a mistake.Opening a new account was fast and easy. Would recommend to everyone!
-
September 2020 by Chuck S.
This bank has a can't do and a won't do attitude!! I've been a customer since 1960's. Tried to get document signatures. They made us jump through hoops and then failed to sign the documents even with proper documentation. It' the tending attitude since converting from the IBM credit Union to the Think Mutual Bank
