So disappointing. They screwed my RX 3 times and you have no way to get it resolved except to sit on the phone for 25 minutes multiple times a week. Avoid using this at all cost. I assure you waiting at CVS or anywhere is better than this. You will go without a prescription if try to use the service!!!
July 2023
Medica referred me to express scripts to fill a family prescription that was in short supply. Express scripts told me they could fill it , then they could not. The above repeated three times over 5 weeks, and then they went silent on the matter. This was a huge waste of time.
February 2023
Makes getting prescriptions incredibly difficult and time-consuming. The rules about having to get my maintenance prescriptions home-delivered instead of being able to pick them up are absolutely absurd.
