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September 2024 by Trevor O'Brien
Aesthetically pleasing but cheaply made products for expensive prices
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September 2024 by Michelle Hoff
I received a special order sofa. The sit and dimensions of the sofa is not what was displayed on the floor. The dimensions of seating space is quite a bit less than stated on the dimensions in store.
I have tried for probably three months to get someone to come out to my house and take a look at this sofa. Service is ridiculous and actually nonexistent! First, you have to text service where random people continue to ask the same questions.
Then I got a hold of a human in service who said they will not come out to my house. I talked to service manager, again they will not come out to my house.
This has been the worst service experience I have ever had in my 60 years of life. I hope nothing goes wrong with your furniture. I will never buy any furniture from Crate & Barrel ever again.
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September 2024 by Alice Ronan
Close at 7pm 7pm 7pm (6on Sunday). You can only window shopping if you come after 7pm.
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August 2024 by gretchen norby
Very nice selection. Everyone was so helpful. Even willing to come measure your space and help you figure out what piece or pieces you need. Help available in all sections of the store. Prices are comparable to other stores.
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August 2024 by Paul H
A nice store located in a thriving mall (not many of those anymore). There are lots of good choices for gifts here, the people are very helpful and they will wrap it in a box!
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August 2024 by Sharla Hoffman
Love Crate &. Barrel. This location is inside of the galleria but has an outside entrance to make it easy and convenient! I could shop in here for hours, there’s so much to see!
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July 2024 by Gabriella Dunn
I had come in yesterday with my three girls. I intended to do a lot more shopping than what I did. The dirty looks I got from some of the associates there was disheartening. I know it was because of my one year old who was getting fussy. More than likely because she could sense my stressed out energy just from the way some of the people were giving “looks” if you will. My kids weren’t touching anything, they were just sitting down at a table/ couch situation because I figured that would be the best spot for them to chill remind you I had my teen who is extremely helpful with me. . Todd was helpful and very kind we chatted for a second but I could tell he wanted me
out of there too. Will I be back? Probably not.
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July 2024 by Jared Lonergan
Mary is the best!!! We were in a rush to buy a wedding present and got stuck in traffic. We missed the open hours by a couple minutes and Mary welcomed us in and then assisted us with through out the rest of our transaction!
Thank you!!!
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June 2024 by Zachary Wedel
Lots of selection on dishes and such like.
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May 2024 by Janet Gerrish
Took me right there!!-)
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May 2024 by Carla Addison
We did the Edina loop and looked through almost all the shops for furniture. Maya at Crate and Barrel was so helpful and friendly as we shopped with our baby. We found several pieces we loved and for the most part quality seemed to be great. Thank you Maya for making our shopping experience fun and easy and sorry about the baby dropping puffs at the end. I didn't get a chance to thank you at the end as you snuck off. Seriously considering several pieces from here!
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May 2024 by NBK
Last week after work, I strolled through to shop for sofas & an armchair. I wasn’t sure what sizes were needed or when I was even going to buy one. Clearly just looking & thought I didn’t want any help. David S was quick to say hello. I told him I was just looking at sofas etc. He me asked a few short friendly questions about what was needed. Without being overbearing, he simply showed me a few quick uncomplicated & important details about some of the products. (Details I wouldn’t have thought of)
His demeanor was friendly & helpful. He didn’t soak up all my time or go on & on with unnecessary boring info. I was glad he stepped in. I didn’t feel trapped by a sales associate.
I’ll definitely be in again to purchase products & tell friends to ask for David S !
Great customer service!
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March 2024 by Karla P.
Love this store! First time ordering online and picking up at the store in the Galleria. It's super convenient.
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February 2024 by Tony Wilkerson
Always nice and interesting things here.
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February 2024 by Jeremy Knutson
Cool place