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November 2023 by Nadia
Months ago, I came in to deposit some money. I had just had a baby the week prior and was quite tired. I still have a Chase college card that I've had for ten years.The young man at the counter balked at the card, and questioned the college aspect. I told him I had it a long time and he said, "oh okay, I was gonna say."I know I don't look 20 but I just had a baby and didn't look like a supermodel as I was coming up to a week without sleep and it was my first time out by myself for a quick errand. His rude comment keeps coming back to me because it was unnecessary. Also, the location is stupidly organized and inconvenient.
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September 2023 by Teannie Smith
Disorganized and layout setup for customers to see the teller.
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June 2023 by Shahzod Akbarov
Finally chase in Edina.
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June 2023 by Van Tran
Good ?
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May 2023 by Dave Crane
Service was absolutely first rate… Very pleasant from start to finish. Highly recommended!
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April 2023 by Robert Pulone
Good first experience, I will see how things go. I was coming in off the street and greeted immediately. While speaking with me, a rep named Ellie took a moment to welcome another customer and set their expectation with when they could be helped -- This is good basic customer service and I see it too rarely. It's easy to just ignore other people when you're already helping someone, but 10 seconds makes all the difference.
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January 2023 by JM V
Left us standing, not even helped us and we said multiple times hello to a banker and he ignored us and left us standing there for more than 10 minutes
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January 2023 by Andrew W
This place will deny you for political or religious beliefs and based upon a risk factor due to your reputation even if you have good credit and a good criminal record everything is political with these people don't give them your business
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January 2023 by Mikel Nexus
Thank you Kevin for helping me get my checking account setup! Kevin shows wonderful professionalism and vast knowledge. Thank you!