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May 2024 by Joe Duchene
I was told Oreilly plug your car in to do diagnostics. Went Oreilly Eden Prairie early in the morning. Found Annie at the front. Borderline non-social to begin with. Said here is the tester and told me to do it myself. I asked a few questions and feeling very unsure of myself and what I was going to do looked for "a plug in".After a few minutes of stress and feeling like a dolt, I decided I would just bring it back, go somewhere else where they actually care and help, and write a review to help others avoid feeling stupid.
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May 2024 by Efrain Marcano
Very good place
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May 2024 by liban magan
I read on their Facebook page that they will install for free if I buy two headlight bulbs, but they flatly refused to do so. Not a happy experience. Anyway I bought bulbs more than 50 bucks and had to pay for labour in another place.
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March 2024 by Jim Bracke
Walked in, found my product, waited at the register for someone to appear to check me out. Finally, a guy shows up, ignores me, takes a Phone call, helps that customer, then walks out of sight. Finally someone else comes in from outside and checks me out. ZERO customer service….
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December 2023 by M Shane Smith
Up, buy premium $75 wiper blades but, no, we don’t have the staff to put ‘em on for FREE as advertisedIf owners don’t have enough staff, it’s NOT employees fault.
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December 2023 by Rafa
Good service
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December 2023 by kenneth Jones
Helpful
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September 2023 by Jeffrey Hartfiel
Fast, friendly service got everything I needed.
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September 2023 by Tody Hymon
Bad customer service. Need better service attendants.
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August 2023 by Mohamed Abdulahi
I went to pay parts from this location I waited someone to come to the cashier. I waited at cashier almost 20 minutes. There were people inside back office I call out for help. They told me wait. This is not the first time. These people are very bad unprofessional.
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August 2023 by Ben M.
Dylan helped me earlier this week. He was kind, patient and did everything possible to assist me with my fog replacement light. It was a pleasure to have someone who carefully explained all of the options and tried to help me with my problem. THANK YOU Dylan. I'll be back to buy my accessories, tools and parts now that I know O'Reilly Auto Parts has quality staff at this local store.
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May 2023 by SOHINI BASU
Got our air filter from here ! Excellent service !
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May 2023 by Joseph Johnson
Very help full employees
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May 2023 by Nathan Gabriel
I called up this O'Reilly Auto parts location to get some help. Kent answered the phone and was immediately helpful. He was an absolute pleasure and seemed like a genuine help. I then went into that location later that day and Kent assisted me once again. If you want top notch service from a guy who will go above and beyond and do everything he can for you no matter who you are. Drop in here for Kent as he is an ace in the hole. THANKS KENT!
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April 2023 by Del Ellis (Brotha Ashykneez)
The crew at O'Reilly was knowledgeable personable and seasoned with kindness.Got new hub caps for the Toyota. New Meguires Gold wax and detailing goodies ? . Excited to use it next car wash
