Kohl's is a retail store that emphasizes savings through daily sales and Kohl's Cash, making it easy for customers to save money. The store offers a variety of products, including fashion, footwear, beauty items from Sephora, and home decor, all designed to fit different budgets and styles. Many customers appreciate the hassle-free returns and the option for free store pickup, which often operates smoothly with friendly staff. However, some reviews mention a limited selection in the petite section and a need for better organization, as well as concerns about empty shelves. Despite these issues, some locations, like the Eden Prairie store, are noted for being tidy and easy to navigate. Overall, Kohl's aims to create an inclusive environment and contribute positively to the community through its Kohl's Cares initiative.
While the primary items I was looking for were not available or not in my size, I did find a small number of things I needed and in the correct size. The excellent guest service by sales staff and cashier made the visit a very good one.
October 2024
Very limited petite section. Store looks like a TJ Maxx with all the clearance racks. Only cashier was in the back of the store.
October 2024
The store looks kind of sad compared to when I used to shop there many years ago. Many empty shelves.
