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August 2024 by Pete Dobransky
Employee continued his personal conversation with fellow employees behind counter while our pizza was getting cold and took his time completing our sundaes ? as he watched us waiting at pick up counter
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August 2024 by Eric Theile
It's a great Costco, unfortunately just like all the Costcos in the area its biggest problem is parking. Personally, I think their bakery is better than most at the danishes; for some reason they just taste better when comparing to the other costcos in Maple Grove and St. Louis park
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July 2024 by Philip Bipes
I absolutely love Costco and I was thrilled to also see that Eden Prairie food court was open again after remodeling. I went early to mid afternoon on a weekday and did my shopping. Got hungry and decided to eat something before heading home. I was disappointed in the way that they did the remodel. They have only 4 registers to order and pay all cramped around the corner. You can’t easily get to them because they have bin of boxes pretty close and forget about bringing your cart with you to order. They had no lids or straws for my drink and I had to stand there to eat, limited tables and none available (not anyone’s fault) but they don’t have enough. My opinion is poor design on this food court remodel, it’s not even convenient or comfortable to place your order.
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December 2023 by Ryan N
Can’t beat the prices and the quality you get for it, so expect to wait. Don’t bother calling since they’re always busy!
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December 2023 by Matt Lingam
What else can you say about Costco. Cheap food quick! It's typically busy at all hours of the day but can't complain with a $1 hotdog!
Parking: It's a Costco, it gets busy.
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October 2023 by Barbara Anderson
Food was good. Not the most comfortable. Atmosphere cold and loud..
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October 2023 by Michael Bohmbach
The value can’t be beat! Might not be the healthiest food - but convenient, tastes awesome, and amazingly cheap! Pizza is actually our favorite pizza in town, as is the frozen yogurt.
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October 2023 by Mike Bohmbach
The value can’t be beat! Might not be the healthiest food - but convenient, tastes awesome, and amazingly cheap! Pizza is actually our favorite pizza in town, as is the frozen yogurt.
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August 2023 by Benjamin Barton
Costco is better than Sam's Club
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July 2023 by Ginger B.
This is an updated review of the Optical Store in Eden Prairie - my first review was based on my early experience. Plus I didn't want my review to skew the overall Costco rating. After I contacted the corporate office, the manager of the EP Costco optical was open to working with me. I was very pleased when I met with her, to learn she'll start from scratch rather than have me keep 2 pair of glasses I don't wear as the lenses aren't right.
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April 2023 by Rob S.
If you've been to 1 Costco, I feel like you've been to them all. I have only been to 2 Costco stores in my life and don't have a very large field to base this off of. This store was clean, organized and had just the right amount of sample carts for my taste. This is too close to my house for me not to shop here and choose not to drive the extra 10 miles for Sam's Club.
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April 2023 by Abdi O.
Bad pharmacy. I don't think they care about the quality customer service. They just care they get paid
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April 2023 by Phillip C.
Fairly busy location no matter what time you decide to shop. Dedicated staff, me being a first time member, the process is clunky. The website gives instruction on how to obtain your member card but the experience is different when you arrive. Overall, you can find magnificent deals and items here. The product that is on the shelves are mighty, I learned that if they don't have an item, they just don't have it. Customer culture is fast paced, when you're in the connecting aisles, move fast and get to the isolated aisles so you can browse at your own pace. Spacious, you'll have room to move around but the amount of people that are shopping along side you can make it feel tight. I will return and see if I experience something else. Fairly busy location no matter what time you decide to shop. Dedicated staff, me being a first time member, the process is clunky. The website gives instruction on how to obtain your member card but the experience is different when you arrive. Overall, you can find magnificent deals and items here. The product that is on the shelves are mighty, I learned that if they don't have an item, they just don't have it. Customer culture is fast paced, when you're in the connecting aisles, move fast and get to the isolated aisles so you can browse at your own pace. Spacious, you'll have room to move around but the amount of people that are shopping along side you can make it feel tight. I will return and see if I experience something else.
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February 2023 by B L.
Bad eye doctor. Good place to get glasses, if your bring in your Eye Rx from a good eye clinic. Does not offer all glasses options, like tinted gradient lens (for sun or driving glasses). But have had good luck with transition lens that get darker in sunlight. Bi Focal lens made to specs (like segment height) are made correctly the 1st time. Very busy store, patience required. I try to visit off hours; if any :)OLDER: Costco Optical Dept. The eye doctor at Costco was more interested in updating my prescription (to sell glasses) than in assessing the health of my eyes. That COSTCO can sell you new glasses. Eye doctor updated my prescription at a cost of almost $200 billed insurance. When driving the car dashboard was fuzzy with new CostCo glasses; Also long distance eye strain after a few hours of use. Old glasses still worked fine. CostCo doctor bumped up the power of the new prescription and made one eye stronger. This caused problems. Finally went to real eye clinc and their prescription identical to my old glasses which had remained the same for 6+ years before going to CostCo. So CostCo just wasted $200+ of my money and insurance $ that paid for the doctor visit but not the glasses.
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October 2022 by Michael B.
Got to experience a Karen check out person today that would not let my wife check out on joint card. Said I needed to be in the store and pay with my card. She stopped ringing up midway through and told her if I wasn't there they wouldn't allow her to keep going. They then called the manager over while holding up the line embarrassing her. She then thought it was a good time to make chit chat and tell me my wife how she should have her own cheap membership so she could get points on her own. When I got inside they never asked to see my ID to confirm who I was after they made a big deal over carding her and saying my wife's husband need to pay for her. What kind of trash customer service is this?! You make a big deal over all of this and then don't even "do you job" to back up your reasoning for stopping my wife makes no sense. This Karen was on a power trip and it was poorly executed with nothing backing it up.
