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August 2024 by Dominic Cardelli
Do NOT waste your time with this store.
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August 2024 by Kelsey Brown
Called & booked an appt for 5pm (within their posted open hours). Showed up & no one was there. Called the scheduling service and person I spoke with contacted the manager for this location who said they had closed & left early for the day… Decided I’d give it another shot because I had only made the appt an hour before. So, I rescheduled for an appt two days later at 8:30am (within their posted open hours). Showed up & again no one was there. Called the scheduling service, they called the manager who did not answer. I do not recommend Car-X in EP.
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August 2024 by Jeffery Reed
I booked an appointment for 9am. The building is closed. The sign on the door says they are open at 7:30.
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May 2024 by Mark Phoenix
Great customer service and friendly staff. Would recommend this place anytime.
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March 2024 by Jessi B
Went in for an oil change and asked them to check brakes as well. They showed me exactly what needed to be fixed and why. As a woman, I felt valued as a new customer and I appreciate that. I wasn't talked down to, and I was shown and explained what was wrong. Great guys, the 2 of them!!! I would recommend going here 10 times out of 10.
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March 2024 by Noah Volk
DO NOT GO HERE SKETCHY AS HELL !I scheduled an appointment asking for a conventional oil change. They said ok and said they would send a confirmation text about my appointment. I never got one so I called back and they said yep we got you at the time I said and I said ok see you then. Confirmed with them again convential oil change 3pm yep. I arrive and they tell me that the manufacturer of my car says only synthetic is allowed in my vehicle. Mind you ive been putting convential in for a year multiple mechanics not one said this always convential no problem . They said I could even call them myself so I did. Gave them my make model etc honda dealership and asked for a tech and they told me nope it can do either on. My cars owner manual says convential but that synthetic can be used if it meets the same req . Thanks for waisting my time lying either they lied for various reasons who knows orvery incompetent either way don't go
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December 2023 by Sara Bryan
I went to the Eden Prairie location to check on a tire leak. The man behind the counter came and looked at my tire and said he couldn't fix it because I needed all new tires (he only looked at one.) He told me nobody would fix it because my tires were so bad. My car is not even a year old and has only 15,000 miles on it. I went to the Richfield location, and they were able to help me out and noted that my tires were in great shape. The same guy at EP told me we needed a new engine on our other car about a year ago, got a second opinion and ended up only spending $100 to fix the car. Either this guy has no idea what he is doing or is trying to make money. Consider going to the Richfield location.
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December 2023 by Emma Irwin
Tony was super helpful when my lug nuts kept coming loose and we were up here over the holidays. He found that they were just worn and got us back on the road quickly. Really nice guy, seems to really enjoy his work! Those are the people who should be fixing your car!
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December 2023 by Reed Hedin
They don’t do free code readings which is pretty lame considering most places do. The guy read my code and told me it would cost $265 for a diagnosis or else he wouldn’t tell me what the code said.
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November 2023 by Michael Roberts
Very friendly staff, diagnosed my cars heating issue and fixed it in a couple hours!
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September 2023 by Alexander
More expensive than other places. Bought tires from Amazon to install here then they wanted to charge more on arrival. Was rude from the moment i arrived. Asked about the extra charges and was rude and annoyed that i asked questions. Then told me I can take my tires and leave if i don't like the price.Asked for my tires and went to my normal place which is cheaper. Only reason that I came here was because I had a amazon gift card.
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September 2023 by Roberto Guatemala
very good friendly service
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September 2023 by Kamal Rattenpal
Don't get your car fixed by these guys. We got a car fixed and drove the car later to find they recked a bult and never fixed it, we could of died, literally my entire family was in the car.
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September 2023 by Caleb Delich
Great custom derive
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September 2023 by Patrick Carroll
Tony at Car-X in Eden Prairie was a pleasure to work with. He took good care of our car and worked fast. I recommend doing business with them.
