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“I recently had an extraordinary experience at a banking institution that I would like to share. Even though I didn't have an appointment, the staff promptly attended to me and assisted me me. Despite not having all the necessary documents, they made arrangements for me to come back in the future. On my second visit, the employees were incredibly warm and polite. Alicia took the time to provide detailed explanations for all my questions and addressed any doubts or concerns I had. To make it even better, the manager personally greeted me and ensured that my entire banking experience was pleasant and satisfying. Thanks to this interaction, I left feeling completely at ease and content with my overall encounter at the bank.”
“Marie who is Universal Banker at this location is the best. I had an amazing experience working with Marie, a Universal Banker at Wings Financial Credit Union. Her expertise and dedication to exceptional banking service were evident throughout multiple and many visits I had. Marie's personalized recommendations, attention to detail, and genuine care for her clients sets her way apart. I highly recommend Marie and recommend her promotion. Thank you, Marie, for an outstanding experience!”
“I've been a loyal member of BREMER since high school and have consistently had an amazing experience. My checking and savings accounts have always run smoothly, with no issues to speak of.
One instance of potential fraud was swiftly and efficiently resolved by the team.
Special recognition goes to Maria, who embodies exceptional professionalism and personalized service. Maria’s waving unreasonable hospitality, her warm smile and willingness to go above and beyond have earned this institution a well-deserved five stars.”
“Wonderful experience at this branch, Tiffany was an absolute pleasure to work with on opening new accounts and answering our questions. She is knowledgably, patient, efficient, friendly, and very customer service oriented. Well done!”
“I have been a member for many years. Originally from the Woodbury location. And have always received excellent service. Which continued seamlessly when we moved to the western burbs. Eden Prairie location has been my home location for more than 6 years and continues to provide professional and courteous service”
“You can finally make money on a savings account. !! Great protection from inflation. The web site makes it easy to monitor what's going on, but the staff is so friendly I almost prefer stopping in for a chat once in a while. Allie and Inez are great!”
“Props to Angelica and Gopa for keeping their calm while dealing with a couple of jerks. I would've lost my cool if I was on the clock and someone said to me "Your job is to deposit these, I don't need a [cuss] lecture". I can't imagine how many people like this they have to deal with on the daily. From another customer service worker, major respect for them!”
“I showed up 5 minutes before open and they were already open. There was no line. I deposited my checks in less than 3 minutes and was on my way. Not sure why the crazy reviews, only thing I dislike is not having the option to mobile deposit checks?♂️”
Open 24 hours
6740 Shady Oak Rd, Eden Prairie
Banks
“Cynthia T Mortgage Loan Originator at this location in Eden Prairie came highly recommended and I can see why! Cynthia and her team was amazing and made the mortgage process painless and easy! I'm a single person and worried about the mortgage process on my own. Anytime I had a question I could call or email and get a quick response. I have done the mortgage process a few times and by far Cynthia and her team made it so seamless! If you are buying a home I highly recommend Cynthia at US Bank. Thank you so much for making this such a worry free process for me!”
“Props to Angelica and Gopa for keeping their calm while dealing with a couple of jerks. I would've lost my cool if I was on the clock and someone said to me "Your job is to deposit these, I don't need a [cuss] lecture". I can't imagine how many people like this they have to deal with on the daily. From another customer service worker, major respect for them!”
“I’m happy with the service I’ve received from U.S. Bank - both in person and over the phone. Each professional has done what they can for me and referred me to or conferred with another colleague to make sure I get the right answers. I have observed their patiently and efficiently giving time to each customer. As at other banks - I expect that showing up to wait in line can move slowly or quickly depending on the time of day. One suggestion - my scheduled appointments have started 10-15 minutes behind. There is always room for improvement!”
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“Wonderful community bank with friendly service. Our local church banks with Flagship and are always grateful for their care and support. Stopped by for some assistance swapping cash for school recorders and a banker stepped out of his office to count every bill (greasy from kids backpacks). Customer service that is best in class and, unfortunately, surprising in today’s world. Can’t recommend then highly enough.”