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March 2024 by christian demulling
Understaffed is an understatement……this pharmacy has lines longer than 15 people.
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January 2024 by Roger Heuer
Understaffed!!!!
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January 2024 by christine
Always way too busy and understaffed. I feel bad for the employees
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October 2023 by Mike J.
I would not recommend sending prescriptions to this location. Waiting days to pick up in-stock prescriptions. Very disorganized pharmacy with bags of medication's laying everywhere. The girl at the counter was friendly about it but everybody had to wait. I spoke to another gentleman in line and he has been waiting a full week to pick up a prescription.
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October 2023 by Rahul Deshpande
They are always short staffed. Total chaos.
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October 2023 by Angel T.
This has got to be the WORST walgreens ever in history. ALWAYS backed up, im talking days backed up. I literally put a prescription in last week and its still not ready this week. They are always closed in the drive thru so dont waste your time, they close early constantly. Im talking HOURS EARLY, not minutes. Idk if they are understaffed but yeah, go to another pharmacy honestly. They have more than enough workers, its just plain laziness at this point.& i know they are unknowledgeable because i asked what is the nearest 24/7 walgreens(even though i knew it was the one on donegal drive) and they said "i dont know google it"Like really? Lol this place is a poor excuse for a pharmacy.
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October 2023 by Nicole Davis
I've literally had to go through withdraw because they won't get my medication ready when I put the order in 3 weeks ago. The same has happened to my daughter. They keep closing the drive thru so then me and my disabled children have to go wait in the store for over a half hour to get service. My kids have autoimmune disorders. You'd think a pharmacy would be understanding of that. If they're short staffed why can't they close the inside and do drive thru service only? At least then we can wait in our car instead of a hot store with nowhere to sit and the line goes throughout the store.
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October 2023 by Jenny Pangerl
Gave one star because it won't let you give zero. Worst run pharmacy waiting times are ridiculous. Don't come here you will have to wait for hours and may not get all your medications. Poorly run, pharmacist was on break for hours kept being told that they weren't back yet.
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October 2023 by Heathen Biscuit
I see why the ratings are the way they are. My doctor called in my medicine at 7:45am, I get off work and wait in line forever and at 7:30 PM they said they were still working on it. Completely unprofessional and seemed incompetent.
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September 2023 by Jack S.
Had an appointment for 6pm to get a flu shot. It is now 7:23 pm and I'm still waiting. This is completely unacceptable.
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September 2023 by Bryan “Bevans” Evans
Pharmacy is always understaffed, overworked, and overwhelmed. Getting the drugs you ordered is always an iffy proposition. Don't treat your workers and customers like this!
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September 2023 by Jeff A.
Two days didn't even start my filling prescription, I'll find a new pharmacy I suggest you do as well .
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September 2023 by Alexis Lein
An absolute nightmare to deal with. Professionalism is at a zero. Heard workers arguing amongst themselves, accusing each other of lying, and spent their time discussing their night time drinking plans at the casino. When I was three people back in line, one pharmacist shouted “oh so you don’t have insurance” loud enough for everyone in line to hear. Overall extremely unprofessional and questionable behavior from a seemingly serious profession…
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May 2023 by Stewart Seltz
A nightmare to deal with when there is a coverage gap between a brand name and a generic medication - I have had basic $25 medications rung up for $400 in the past, and had to play phone tag for hours with doctor, insurance, and walgreens, getting the billing code from the insurance company myself, and relaying the instructions to the pharmacist about which fields in the computer forms need to be filled out with these exact values, and how, in order to receive the correct pricing and approval. As a patient, those codes and administrative systems are a black box, and I have no way to know how they work or if they are being handled properly - all I can do is repeat what I'm told. Way too stressful, and absolutely not my responsibility.Very slow service in store. They will go through 4 or 5 cars at the drive through before one person at the counter, and the person attending the drive through will NOT come help at the counter when the person manning the counter is busy handling a phone call.Recently they've been unreliable on stock and supply chains, too. I've had to wait 2 weeks to get a particular medication filled every month this year, going through phases of withdrawal each time. Last month I wound up filling the prescription at the nearby Fairview because my withdrawal symptoms were interfering with my job and Fairview took less than 36 hours to fill it once I sent the request. Today I found out the prescription I requested last week still isn't in stock, and, with only 1 pill left, I've decided to proactively request it be filled at Fairview, since I don't want to go through withdrawal again.One of the regular pharmacists has been difficult to understand because of a thick accent.I don't know how, why, or when it happened, but getting medications at this Walgreens has become a regular source of stress and frustration. You should look elsewhere for more reliable supply chain logistics, better service, and more transparency.Getting the medicine you need and have been prescribed should not be like this. You shouldn't need to know the inner workings of the administrative systems, nor should you have to worry about whether or not the pharmacy will have your medicine ready before your last week or two of pills runs out. You shouldn't get slower service at the front of a line in store than you would waiting behind 4 cars in the drive through.
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March 2023 by Lauren C.
Walgreens just decided to cave to anti-abortion activists and won't sell abortion pills in states where the state attorney general doesn't want them sold, even though the pills are legal under federal law and FDA-approved. In my view this is weak and doesn't support women's health. I'll be taking my prescriptions to pharmacies like CVS and Costco that support women's health.