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March 2024 by Greg Bauman
Convenience of dropoff. The website is cumbersome, it was harder than USPS.
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February 2024 by Roshini m
2.16.24 - stopped by today at 630 pm. Male employee was extremely rude when I came in for Amazon returns. Will not recommend this store and will never return.
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February 2024 by Candy Sauer
Prossional serviceAlways a smike..always help me what printing needs I have .
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January 2024 by Robert Full
I needed to pick up a package that I didn’t get because it needed a signature. I tried using the 1800 number to see if I could pick it up or at least get it delivered a different time of day next time. After going around a while it became clear that I wasn’t going to get anywhere on the phone. I tried my luck going in person to the UPS place and the supervisor was very helpful in finding it. He went out of his way and looked in the driver’s delivery cars after hours while it was sub-zero and brought back my package, all while smiling. I think his name was Timmy.I’ve also had nothing but good experiences with my usual driver, but I don’t know his name.
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December 2023 by Andy
$1 charge to tape a box shut. 12" of tape. This is a corporate return label and original shipment was UPS overnight. UPS made money both ways. Nice non-existent customer service. FYI the other guys are more than happy to slap a piece of tape across the box, FOR FREE. Never coming here again.
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December 2023 by Shannon
I have used this store several times and the experience has always been positive. The staff are friendly and helpful. Today a young man helped me carry in a very heavy box.
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December 2023 by Jackie Carpenter
Great friendly staff who helped with a notary and had enough staff present to be the 2 witnesses. Thank you so much! Only $10 per notary signature. Totally worth it!
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December 2023 by Stephanie Meilleur
I prefer this UPS store rather than my local closest location. The Eagan location is calm, never have I had to wait in line and the workers extremely personable.
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November 2023 by Jessica Burgstahler
Glad they had a notary available on a Sunday however was not clear that there was a fee to have something notarized. I'm used to so many other places offering notary services for free It wasn't until after I had it notarized that they said "that will be 5$" lol
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October 2023 by Jonae Sutton
They made the mailing process very easy every time, explaining each step and asking if I had any more questions about my mailed package; as well as, if I needed help with anything else. Staff are friendly, helpful and efficient
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October 2023 by Jazmin C
Older male with glasses (black hair) seemed to be in pissy mood, which is okay. But he refused to give me a piece of tape no longer than 15 inches long, wanted to charge me $1 for the "service". The "service" was to rip off a piece of tape, since I had a box and QR code ready to go. Went next door to Eagan Massage Center, and they were so sweet and kind, and provided me a piece of tape free of charge. The older gentleman even let me pick the size of my piece of tape. I know it's just a dollar, but the way he went about it was very unpolite, rude and simply unnecessary in my opinion. I hope he's okay!
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October 2023 by Danielle Wagner
Corey and Kim are fantastic! They have been so helpful every time I have been in this store. Quality customer service!!! Go here for all your shipping needs!!!
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July 2023 by Kimberly Palmer
It's always super easy to make my Amazon returns here. I'm usually in and out a couple minutes thanks to the expert staff.
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May 2023 by Steve W.
The UPS customer center at 555 opperman drive sucks. The one employee is wearing sunglasses while dealing with customers. What is she HIGH? They are still doing the BS covid spacing of 6 feet. They can't deliver packages on time as they promised. When we went to pick up the package because we couldn't wait another 3 days for them to deliver the package they were having trouble locating the package they had two hours before.UPS needs to get their act together. FEDEX is so much more professional.
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March 2023 by hugo puranen
Excellent customer service, knowledgeable staff, fast and effective. Called and asked if they could provide two witnesses and a notary they gave me info on availability for day of and next day. I Got two wills and two health care directives witnessed and notarized or a great price. They were helpful and very kind. Awesome location and staff.
