Towing in Eagan, MN

“Cody was quick to arrive after our distress call, completed the business transactions efficiently, demonstrated excellent driving skills while loading our vehicle onto the flat-bed trailer in a very constrained parking situation. Well done!”

“We were stranded in negative degree weather and couldn't find a towing company that could come help as it was a Sunday morning. Well they answered and helped us right away. Ty very much for your services and being ready to help even on a Sunday morning in negative degree weather. Definitely recommend.”

“**Edited to say that after my initial review I was contacted by Tony at Superior Auto. He took the time to ask questions, look into the business records, speak to employees that handled my vehicle, and request all the information so he could fully understand what went wrong with my visit. He was proactive, helpful, and immediately offered several solutions. He reimbursed my visit, offered to have the car re-examined and was extremely kind and effective in working through this. I appreciated the response and his great demeanor, so I have changed my review rating.** Please go anywhere but superior for your car repairs! Honestly, it was a bad experience and they're even more untrustworthy than dealerships. I brought my car in for an oil change, tire rotation and to look into an acceleration issue I was having. When I got the call with the estimate from Chris, I was told I needed a new timing chain, that it was urgent and that it would be $5000. When I asked questions Chris was shifty and had very little details, and when I pressed for more answers he said if I didn't do it it wouldn't be drivable and that he does these "once a week with my kind of car". I felt very uneasy with him, didn't believe him, picked up my car (after paying $300 for the oil change, rotation and engine diagnostic which told them nothing) and brought it to the Honda dealer. The dealership ran a new diagnostic (for less money than superior charged me) and found the real issue. There's NOTHING wrong with my timing chain. There was a tear in an engine air tube that was causing the weakness, a $300 repair vs the $5000 superior wanted for a new chain. Superior just chose the easiest, most expensive thing to tell me without actually examining my car to see what was wrong. I sent an email to admin@superior and never received a response. They sent a text asking if I liked my service and when I said no and that I had complaints, there was no response. Really terrible service - and they didn't even fill up my tires with the correct amount of air. Who knows if they even rotated them?? I'll never go back. Don't trust them, and don't give them your money.”

“After a winter week away from MN, we got home to a minivan with a dead battery (with three young kids!) in the airport parking ramp. We found Matt’s online through the MSP website, called to a friendly, helpful, and quick office manager who had a driver at our minivan in the exact amount of time she said it would take. The driver had to finagle his truck to jump our car after trying multiple times with the jump pack - he was friendly, helpful, and kind through it all. A huge relief to a bummer situation when we were excited to get home. Thank you, Matt’s! Will absolutely share our experience with anyone traveling from the MSP airport so they know who to call if they ever are in a similar situation.”