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December 2023 by kat b ramos
Was pretty packed but had good experience
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August 2023 by Theresa Aagesen
Love that they fix a puncture when the tires are purchased here. Super friendly and soooo easy!!
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April 2023 by Akshay R.
This club has been here for ages but lately they haven't been maintaining the stock fully. Mainly produce and dairy section isn't stocked up fairly.
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March 2023 by Philip T.
The best store ever they do a good job they should grow they do amazing job I don't know why they're getting two stars review
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June 2022 by Nathaniel L.
This is the best Sams Club to go to in Minnesota. Special shout-out to the bakery for making such a fantastic-looking and tasty birthday cake for my 5-year old Daughter. She jumped for joy when I returned home with it and shown her
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April 2022 by Loser S.
Ridiculous lines at the self serve checkouts and especially to have receipt checked at door. Seriously, they had numerous idled self serve checkouts they could have used and maybe when the line to leave the store is 100 people deep they could fast track the receipt checking. Come on Sam's get your act together!
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February 2022 by Dulce Soledad
I like the store not the gas station. Someone really needs to find a better way for traffic going to the gas station it gets crazy annoying and not just for people getting gas but also for other drivers in that area. Plus lately only half the pumps work.
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February 2022 by Chuck Creamer
Their gas station is a joke, I was there on Thursday 2/24 about 5pm and 1/2 the pumps were down I waited over 20 minutes. When I did finally got to the pump it couldn’t read my credit card and wouldn’t give it back. Once I got the attendant to come over and help he told me he’d have to power down the pump to get my cad back and it’d be another 8-10 minutes for the pump to boot back up. I wasted nearly and hour of my time and no gas. When it’s time to renew my membership I think I’ll join Costco. When I complained to the manager all I got was blame and excuses.
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January 2022 by Rob H.
This review is for the store/liquor/tires/gas as a whole. The store itself isn't that bad, although I'd prefer to not give my money to the Waltons. They seem to occasionally have a decent selection and their stock seems to be a bit less "rifled through" looking. The liquor store has a fairly standard selection of big name national brands and almost enough craft stuff to make most content and the prices are reasonable. The tire and battery seems a bit sketchy, but what shop doesn't? I've only ever cash-carried batteries from here, but there always seems to be the obligatory disgruntled customer at the tire and battery counter. I wouldn't expect any less, especially from a big-box store. And now for their gas... the gas discount used to be one of the biggest draws for membership. If you've driven by in the last 6 months or so, you'd tend to agree with me. I've lost count of the number of times I've drove by intending to buy gas, and kept driving past because the gas station was so backed up that I couldn't even get close to it. If you don't feel like waiting between 30-60 minutes in the most disorganized queue you've ever seen so you can brawl over the one pump out of two that is still working, I'd suggest skipping the gas. All in all, if there's one reason we won't be renewing our Plus membership and taking our business down the road it'll be the gas station.
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September 2021 by Hernando Bruno Brunson
gas prices. the best in town.
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August 2021 by LaoK
When your tire gets flatted on the road, no one is going to answer your phone for roadside assistance .
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April 2021 by Elizabeth N.
Yet again I had a really weird issue that was completely my fault, and the floor manager at the Eagan Sam's Club was amazing as staff has always been in Eagan. Our school bought a whole bunch of treats for a carnival activity coming up - extra complicated and stressful because we have to be Covid safe - and I completely screwed up my self-checkout and forgot some items (but paid for them). He helped straighten everything out for me. So grateful! This is why I chose Sam's Club.
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March 2021 by KxU MN
When your tire gets flatted on the road, no one is going to answer your phone for roadside assistance .
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January 2021 by Melody R.
The pharmacy is great. There were some slow people & the pharmacy tech got my prescription ready & it was already paid so she just handed it to me. That was awesome because I was in a hurry & I didn't have to wait for the slow people.
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June 2020 by Shimon R.
During this Covid 19 era, it's imperative that all shopping carts be sanitized. It's certainly not happening at Sam's Club, Eagan. Last week, I went to the store and saw customers returning carts to a cart storage area in the lobby area. They were not being sanitized. Without a cart, I walked into the store where an attendant was stationed with paper towels and a sanitizer bottle. I asked her why she wasn't out in the lobby area sanitizing the carts. She said people "are supposed to bring them in" then she'll wipe them down. I commented that sanitizing the carts after people had already handled them made no sense. She shrugged and said she's just doing what she's been instructed. I left a note for the store manager inquiring about the policy. I never got a response. This past Friday, I stopped by Eagan Sam's Club and the situation wasn't changed. The "word" of poor sanitation must have gotten around. The store was virtually devoid of customers. I immediately drove over to the nearby Costco, where all carts were sanitized and the store was packed with shoppers.
