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February 2024 by G B.
The Optical Department at the Eagan Sam's Club is fantastic! They have the nicest, most helpful staff of any place I've ever bought glasses. I bought a prescription pair of sunglasses, and a regular pair of glasses. They couldn't have been better to work with. In fact, I actually left my purse there by mistake, and they immediately contacted me. They had it safe in the office. My husband and I will always go to the Sam's Club Optical Department in Eagan. Friendliness and efficiency are top on my list and besides, I LOVE my glasses as well!!
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February 2024 by Janie Larson
Horrible at accommodating purchases for schools.
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January 2024 by Douglas Yost
Sams is a great place. Not just for one, but when you have more than just one living in your home, including roommates, the savings can add up, especially rebates.If there was only a notice of when something that is really popular gets pulled off the shelf and no longer going to be sold, that would be nice. Most of the time, you go to the location, and what you bought last time has been removed, or even been moved to different location..lol.
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January 2024 by Lenny Z.
This Sam's club can get busy if you come at the wrong time, but that's true for all Sam's club. I love the samples!
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January 2024 by Steve Rechtzigel
More changes and a few items out of stock, but still one of the best place to shop. 7/25 update. More items in stock now, making the shopping trips much better!! 12/11 update. Pretty much completely stocked now.
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January 2024 by Sandra Becker
Fast and economical.
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January 2024 by Ryan Grimwood
Pay all your people a livable wage.
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January 2024 by david ackman
Mypoints really add up
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December 2023 by Lauren H.
We LOVE Sam's Club! Prices are usually low, so you get a lot of value. I especially love the bakery and love buying cakes for special occasions. For example, a beautifully decorated large cake that serves 24 is only $20. Also, you can't beat their self checkout on their app; it's SO fast and convenient. But if you need to speak to a customer service representative, the lines can get pretty long. When we compare Costco vs Sam's, they are so similar to each other, so if we're getting large quantities of things, I use both of their apps to compare prices before buying. At Costco, I prefer the prepared foods and their milk jugs more than Sam's. But I like Sam's baked goods and rotisserie chicken more than Costco. Both Sam's and Costco have tires, pharmacy, cafe, and optical; they are very similar. Like all warehouse bulk places, prices are usually lower but selection is hit or miss.
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December 2023 by Angelica Granero
This is directly for the tire department. All are unprofessional. No name tags. Didn’t introduce themselves. Ordered my tires 11/17 and they said they were going to call me when they arrived. After thanksgiving I called and said they had arrived 11/20… why tell me you are going to call if you aren’t??? The guy says you can walk in Thurs, Fri or Saturdays those are less busy. Drop your car off and we’ll call you when it’s ready they said. Well I did that today and they denied me that. It was early in the morning. No cars were in their garages. They had 8 guys working back there. They said the tires arrived just the other day??? That’s a lie. He called Apple Valley Sam’s club and spoke to their manager and says I could go there and they can take me as a walk in. So I go there and THEY SAID NO. This was overall the worse customer service I had at the Eagan location. Don’t tell customers you will call when the item you ordered will arrive. And don’t say you take walk in WHEN YOU CLEARLY DONT.
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December 2023 by Evan Ogaard
I have a Sam's club Plus account. My wife (my shared cardholder) got accosted at checkout and told "figure out your card next time" despite the fact that #1 she provided all the information required including barcode and #2 the email she received when I added her as a card holder directs her to create a new account for $50, and every time we choose the other option to use the ID # to identify her account it comes back negative. There was literally no option to create an account for her with the ID we already have which means she can't log in to the app for our purchases. So to have that happen on top of all of that, including getting accosted (yes again) last week to upgrade my membership by an employee at checkout, I'm over it. This is not a good experience. We're done.
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December 2023 by Leslie Mendoza
I used to love this place. I never had a problem before. But at the cafe…I wasn’t attended for 5 min, I was the only person there, so once I was approached a lady at the cash register barely took my order. I ordered 4 things and wasn’t given cups while I waited?? She came back with 1 thing and then when I asked where is the rest of my food (and I repeated the order) she said “uughhhh you ordered more” and just walked away.I would understand if it was busy but it wasn’t. It wasn’t too late or early so idk why the attitude. Who talks to someone like that. I walked away and left. It’s like i paid for attitude. I went to the Sams club in white bear lake instead.
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November 2023 by Natalie C.
Good items and foods to buy. My family and I like foods, toothpastes and toothbrush heads replacement. I can notice sale tax on receipts increased to 8.125% that surprised me badly (I know I am not blaming on this store...I felt sorry for this store). :( I never seen newest sale tax before. Maybe this needs to stop causing us to not afford things and foods in the future.
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November 2023 by Len Clark
Had a product issue, but customer service took care of it very well. No cream of chicken soup, or Citrical calcium pills, but had everything else on my list, and then some. Good place to shop.
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October 2023 by Carolyn Long
The group in the pharmacy are the best, I have used this pharmacy for years, they are friendly and always help you with a smile, the store is clean, and they have a good store brand.
