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March 2024 by Leidis Sierra
I just left the store, they treated me very poorly, I needed a part for my hair washer and the girl told me there wasn't one and I went and looked for it and found it, what a shame they don't treat the costomers well, I'll tell you why If you need something and they tell you no, look for the right ones ?
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February 2024 by megan solar
Went there after a bad dye job at a salon. I wanted to try to tone it myself and didn't know which product to get. I had to go back twice and each time they helped me and gave me great tips. Saved me from have to pay someone to fix it, I wasn't going to go back to the og stylist.
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June 2023 by Alexa K
Showed up an hour after store opened on a Saturday and sign was posted saying “back in 15 minutes.” Waited 15 minutes and sure enough, no one came back to open the store. Four customers arrived, waited, and left to take their business elsewhere.
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May 2023 by Krysta Ruiz
Not sure what the name of the lady is but she has grey hair and nasty attitudeIn two instances i came in and those two instances she was rude right off the bat saying they were closed saying she had to pick up her car, I would’ve been understanding if she said it in a different toneBut the delivery was extremely rude and nasty.I understand you can be in a rush but there’s always a nice way to say it. And to say twice the same rude manner and different days ? Make it make sense
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May 2023 by James Nins
Went with a group of friends today because we are planning on dyeing our hair for prom. The cashier, Saph, was extremely helpful and knew exactly where everything that we needed was. They were very kind and gracious with us. This Sallys is a bit away from me but it's worth the trip. I always receive exceptional customer service here! ^_^ <3
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May 2023 by Light
-10 This place and so many other locations should shut down or switch to online only. NO customer service support, NO help, staff talk, are unprofessional and lack accountability dont listen to feedback. Learn something from the reviews I'd rather buy online than waste my time & gas to walk in and be discriminated I dont care what your brand claims to be when the customer service experience is inadequate.
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May 2023 by cheyanne jefferson
Well stocked, bond bar seems to be sold out everywhere but this store had a lot of it. Friendly and helpful staff
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April 2023 by Jaga Leblos
Incorrect hours posted online (currently open to 7pm only a few days each week, 6pm otherwise) and every time I go in the staff is either complaining about the job amongst themselves or they act like ringing me up is physically painful to them. Very unwelcoming
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March 2023 by Silvermist
Hire people who don’t close the store when they need to smoke a cigarette
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March 2023 by Lauren V
CALL before heading here.It’s a fine place when they are open… but, I drove all the way here from St Paul to find a sign on the door they are closed for a half hour. I don’t have time to wait. ? per their reviews, this is pretty common.
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March 2023 by Raya Thomas
We pulled in around 11 and the only worker left and locked the door?? They were supposed to open at 11 and we waited 30 minutes and they still didn’t arrive to open.
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March 2023 by Joe Anderson
Person working at 4:20 very rudely told us we couldn't come in because they were closing. They still had 10 minutes.
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February 2023 by Ali Subbert
Their actual hours are apparently 11-6, I checked online said they were open until 8, and I called and the number texted me saying they were open until 8. I had good customer service the one time I was able to get in from Tasha, otherwise they have always been closed or “on break”, annoying, I’ll go elsewhere.
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February 2023 by N S
They usually have what I need but there's nothing special to say, employees aren't overly friendly but not necessarily unfriendly, they're just...there. Prices for things like nail polish or gems & stickers or nail necessities are way over priced especially when the quantity of something is very minimal. All in all I go there about once a month to get my hair dye, walk in, look around & leave, like I said nothing special.
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February 2023 by Kadee Riffe
Everytime I go here it always says on break or be back in 15 mins. I went at 1:15 said be back at 1-1:30.. came back at 3:30 …on break be back in 15… came back at 5:10 and had another sign up.. tried to come back today , and now there’s another sign up . So now I’ll be driving 15 mins to go to another store
