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November 2023 by TIMALETO
I had experience in buying a track from penske, now I want to share my opinion1. This is not a quick purchase, if you are planning to buy a truck from them, it will take 4-6 weeks to receive the truck and documents.2. They don't do any paperwork and don't do USDOT number or anything else, well, as they said they are not a dealer so they don't do anything like that.3. I took care of all the paperwork, you will need to go to the DMV and fill out documents and pay taxes for the amount you bought the truck, and yes, I had a confusing situation with the license plates, they weren’t on the truck when I picked it up, although the DMV said that the license plate was still there the same and they should be on the track.4. Once they realize your truck is ready and you can pick it up, you won't be able to pick it up since you don't have any paperwork or temporary license plates, you'll have to wait until evening and you go to the DMV and register truck, and only after that you can use the car and at the DMV you need to provide a USDOT number.Personally, I am not very happy, since I had to devote a lot of time to documentation, as well as wait for my track to be ready.
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November 2023 by GB34
Very expensive. Like $3000 more for the exact same trip.
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October 2023 by Pintech
Used them several times. Very clean trucks, great service etc. A little more $ than Fudget Truck but worth it.
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September 2023 by Nickaila Scott
Very fast ! And my refund from my deposit came back quicker than expected.
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June 2023 by Matthew Moore
No wait, took my truck in and got new steer tires, in and out fast!Good job!
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September 2022 by Scott Appel
Went there to get a flat tire fixed on semi truck. In-N-Out in less than half hour. Makes for One Happy truck driver.
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September 2022 by Lucky Lee
Reserved a refrigerated truck to be picked up 9/9/2022, received call morning off pick up saying no refrigerated truck available now I have no refrigerated truck for my event on Saturday
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September 2022 by Shaina Moua
Joe was wonderful - great customer service and loved the extra help getting a moving truck.
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July 2022 by Patrick Fey
Great service. Fast and friendly. Quick pickup. Impressed with the trucks. They have Bluetooth and adaptive cruise. 100% recommended over Uhaul.
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June 2022 by Nick Foy
Had a great experience renting a truck. Josh the manager helped with a last minute emergency when I needed a truck. It was closing time and I knew it wasn't ideal but he helped me anyway and got my driver into a truck. Much appreciated Josh!
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June 2022 by Buck 503N
Josh was amazing and super helpful!!! He really wanted to be sure the truck and car carrier were ready for my long trek to California. Thank you Josh! ?
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May 2022 by Alex Bowles
Great experience renting a truck here. Helpful employee greeted us on arrival and did a walk through of the truck before we headed out. Truck had a slight leak which we discovered during the rental period so we informed the employee when we returned it. He apologized and immediately gave us a small break on the rate to make up for it. Would definitely rent from them again at this location. Excellent customer service!
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May 2022 by Brian Dooley
Helped me after hours (30 minutes) and needed the truck to clear out my house before closing for sale. I had the wrong weekend hours wrongTank you Penske!
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April 2022 by Aaron Bouschor
We rented a twelve-foot moving truck from Penske Truck Rental in Eagan, Minnesota, in March 2022. Overall, we had an excellent experience with this location. I particularly wanted to compliment Josh on his outstanding customer service. He went above and beyond our expectations to find us the best rate on our moving truck, offered us coffee while we waited, and even scraped our windshield before we departed. Moving can be challenging and stressful, but Josh did everything he could to make the process easier.
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March 2022 by Anna Vitale
We worked with Josh Lemke who was AWESOME! He was the best customer service representative we’ve ever had the pleasure of working with. He was very personable, efficient, helpful, and even added in additional perks for our move across country. He instilled confidence in an area we were unsure about. Josh showed us how to hook up and unhook the trailer and even assisted us in hooking it up the first time. We had an issue with alignment with our first truck which Josh fixed right away. He called a different Penske location and secured us a newer and lower mileage truck. If you call Penske, ask to be connected with Josh! He mentioned that he might be in training to be the manager of the Eagan location. We’re rooting for you and hope you get it!
