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January 2024 by Janice Cody
Excellent little shop. I've been to other places and it doesn't compare. Been coming here for almost 10 years and it's consistent wonderful service. Kim did these nails. I have her an idea and she went out of the box and did her own design. Just when I think I know what I want, they up the game.
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January 2024 by Tori Johnson
*updated* I can't find one bad thing to say. I love my nails so much each time. This set is 2 weeks out from appt and still amazing* Perfect every time! My shape isn't easy and Kim gets it right and knows what works and doesn't.
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October 2023 by Sarah Petrone
I have been a bimonthly customer of Nails 1st since 2004. This nail salon is one of my favorite places to go, they do great work, are conveniently located (across from Walmart in Eagan) are very competitively priced and are extremely family friendly- they feel like an extension of my own Family. Use this nail salon if you want to have your nails/feet taken care of by a down to earth amazing shop who cares dearly about ALL of their customers. Advice- Please make sure to communicate openly and clearly to them what exactly you want regarding your services and believe me they will try their hardest to make it happen for you! I have recommended to all of my friends and Family and will continue to do so- they even takes great care of my husband’s poor feet every two weeks, because of them my marriage is more successful- husband’s feet = happy marriage ❤️ Thank you Nails 1st
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October 2023 by Serene Eidem
My daughter and I went in to get our nails done. They wanted just a basic manicure with a gel polish and I wanted an acrylic stiletto with a gel polish. I was a bit concerned when my nails were presented to me as round but thought my child's nails were being taken care of. Come to find out they had put on acrylic nails/ tips and cut them all the way down to a very short nail and charged me for their error. I was shocked to find out what happened and called them. They said if I came back they would refund me 20 dollars., but it was my fault for not telling them what we wanted. We told her multiple times. I told her to keep the money, but we aren't coming back.
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October 2023 by Lacy Spiess
This place is absolutely wonderful! The staff does an exceptional job on my nails. I love that I can bring my 6-year-old daughter along and they are incredibly kind and patient with her.Services: Pedicure
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August 2023 by pulpmode
It pains me to write this review because I had been going to this nail shop for a few years. I like the owner and his wife who work here every day, however, the last 3 times I have gone here for pedicures, I got the same middle-aged nail tech gal who is not good at all. In fact, she is absolutely terrible. Yesterday, was my last time there because of her.During my pedicure, the nail tech hurt me, and I said "Ow, that hurts!" as she dug into my skin under my toenail! She did not apologize-but instead said "Yeah-have to get dirt out." When she asked me what color I wanted, I had picked out a regular nail polish (I don't like gel), and she tried to push me to get gel, but I refused. (I want to be able to change my own polish in a few weeks.) As she was scraping my heels with the exfoliator grater, she showed me the skin she had taken off and started laughing! I'm not sure how she thinks that is giving her customers a positive experience, but by now I have realized this lady is likely not right in the head. My experience just got worse as the pedicure continued. Instead of telling me to put my feet back in the water, or lift them up so she could use the exfoliator tool more, she just forcibly pushed my feet/legs around! I could not figure out where she wanted me to put my feet, so I said "You don't have to push me around like that. Just tell me where you need me to put my feet, please. I will put them where you need them to be." She finally started giving me more verbal direction but that was an uncomfortable thing to have to tell someone who is allegedly a professional. The customer next to me even said "Oh my!" when I told this nail gal to talk to me rather than push me. The lady owner was sitting right next to this tech when I told her to talk to me rather than push, and the owner said nothing to the tech or to me. To make matters worse, this tech consistently trims my toenails by cutting the nail part that is into my skin. Now today *(again, 3rd time this gal has done my feet) my toenails hurt terribly where she cut them! When I told her I did not want the leg massage she asked me why not. I thought that was rude... do I have to give a reason for not buying a service? I didn't want to tell her the truth: That I wanted her to finish the paint and not touch me any more than she had to in order to complete that job. Once the polish was complete, I sat at the toe dryer for 15 minutes but when I left, my big toe's paint got messed up. I am not sure why this nail tech did not use quick dry topcoat or quick dry spray for regular nail polish-they should. This is the 2nd time I've gotten regular nail polish and then it did not dry properly and got smudged. Frankly, I think it's sad that this husband/wife ownership have worked so hard to have such a nice, comfortable salon, but then allows this woman nail tech to continue to work there. She is ruining their business and now, a formerly loyal customer for many years, will find a new salon. I have to assume by letting this lady work on customers, these are the customers this ownership perhaps would rather not have come back. No other rationale makes sense to me for them to employ someone this unprofessional. Message received.
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July 2023 by Shannon
I have been going to Nails First for years. Chau Pham does an incredible job of creating beautiful unique nail designs. I always get great compliments on her work.Services: Foot massages
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July 2023 by Lori Gelner
Not great during ? more busy day. Flies galore, very irritating. Door left open. Almost 1/2 hour wait, between pedicure and full set, kept taking new clients. Repeated chiding, re my old nail polish. Used to be a better spot, overall.Service: Manicure
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May 2023 by Del Ellis (Brotha Ashykneez)
5/27Missed this sanctuary. Grateful for the simple pleasures. Once again Mary getting my hoofs together ?.01/23Mary and the crew are family! Nothing wrong with getting pampered as a man. #treatyourself
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May 2023 by J
Took my daughter to get coffin shaped fake nails. The male employee said no problem. Clearly, he didnt really know what shape 'coffin' is because they were shaped as an oval. We tried to correct him as he was doing her nails but he still did what he wanted. Not only that, but he had gotten nail polish color all over her fingers, the color didnt go all the way up the nail, and there were smudges in the finished nails. Very unsatisfied. Felt obligated to pay the price of nails. No tip.There has to be better nail salons out there.... so go somewhere else.
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May 2023 by Mirtha Perdomo
Now I remember why I stopped coming. I've been getting my nails done for years and the guy wants to treat me like I don't know what I'm talking about. Whites only here are welcomed
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May 2023 by Kelly Dietrich
I have enjoyed getting all of my nails done here for years!! Great job and good pricing.
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May 2023 by Dee Ama Dez
Of the multiple places I’ve been too in Eagan, this is the best, they are honest about what nail style is best for the long term health of nails and do great work!!Service: Manicure
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March 2023 by Katie Rosales
Very fast and did a great job! Definitely recommend them.
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February 2023 by MNexplorer
They’re friendly and usually do a pretty good job, but they don’t do designs unless you ask. They also used to massage my legs and feet with the deluxe pedi, but the last couple times I’ve gone, it’s just been a hot towel.