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December 2023 by Khan Sana
Amazing deals ?
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November 2023 by Brian Petrich
Great selection at fair prices! 70% off!
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November 2023 by S V
Bad, dishonest customer service! I bought a bracelet and I realized the setting was a little off. I tried to return it but the manager and the staff decided to help me get an exchange for a new one. I agreed and was looking forward to get the new bracelet in the mail. Well, Only to find out they sent me the same bracelet with a note saying no returns or exchanges after they did the whole transaction in the store! This is just not acceptable but I don’t have time for people who can’t follow through on their own promises. If only I knew they were going to lie about the whole situation, I would have just returned it. This speaks a lot for this brand and I will not support it anymore. I won’t be returning to this store or any Kate Spade stores.
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November 2023 by Tessy Novak
They had great deals on beautiful purses and bags!
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September 2023 by Lex M
This is one of my go-to brands, but I had a very uncomfortable experience when visiting this location.Right upon entering, we were immediately approached in a very pointed/startling way by a young woman with a southern twang.She showed us a couple of items, and rather than letting us go at our pace, she abruptly pulled on one end of the purse I was holding towards another direction. When I let go, she said she was expecting me to "follow her while holding it"(her words).She also said I inspired her to get "taco bell" for dinner tonight. I didn't converse with her about anything, so was she inspired by my brown (albeit non mexican) complexion? Is this supposed to be cute?After my sister shot her a "???" Look, she decided to "fix" her statement by scrambling for another explanation, saying my supposed passion for the color of the purse I chose reminded her of her own passion for the food. K.The rest of the time I could barely even look at the jewelry without being breathed on with vigilance. Do you all realize this is an outlet store?It took me a long time to decide to post this as this was months ago, but felt it really important to state that the treatment I received here was extremely inappropriate and unwelcome.I highly recommend (read URGE) some Cultural Sensitivity training.
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August 2023 by Kimberly Palmer
Pretty things, helpful staff, if you're into high-end purses and accessories this is your spot.
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June 2023 by B Williams
I am addicted to KS. Store was immaculate, but i had to walk away as I had just made an on-line purchase.
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May 2023 by Donna Mitchell
Nice store, but some of the salespeople should really learn what will mess up leather
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April 2023 by Rachel Michels
Staff are always super friendly:)
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April 2023 by M P
Went here today to find a clutch for a wedding. Several customers went in before us and after us, but we were the only customers that were not greeted or approached for assistance. When I went to purchase, the cashier said the earrings I found were 40% off. When I indicated that they were under a sign saying 60% off, showing her where they were alongside other identical earrings, she said no. I told her multiple times that I was not going to purchase them if they wouldn’t honor the discount advertised. Despite telling her that multiple times, she proceeded to ring them up, again at 40%. Upon leaving, we were again ignored, even though there were multiple associates standing around the door. I recommend bringing your business elsewhere. This store is not worthy of your business.
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January 2023 by TinaEh VangLee
Great store. Welcoming employees. All products are very well organized and easy to look at. The employees are kind and helpful. Prices are good. When there are deals, even better! Overall, a great Kate Spade store. Would recommend coming here.
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December 2022 by Nayab Latif
I had always a great experience shopping with Kate spade ♠️.The deals are awesome and ofcourse the stuff. And the staff is so friendly and helpful. I will be back again ?
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December 2022 by Susan Malone
I wish I could remember the young lady who helped me. She was fun and knowledgeable and had sale prices readily available. This is my first Kate Spade purchase. I will be back.
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December 2022 by Suzanne Eilers
Annaliza gave me the best service I've ever had. She treated me like I spent a thousand dollars when I just spent a few. She is amazing and the ideal example for anyone in customer service to strive to be like.
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December 2022 by elizabeth b
posted hours are NOT correct. visited the store with the idea that it was open. 6 degrees out and i walked all the way to the store just to find it locked up a whole hour before the posted time 8pm. if you are gonna close at 7, change your hours at least!
