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April 2024 by MJB
I’ve been meaning to write this for quite some time, but the Hyvee Eagan pharmacy team is excellent. I am continually impressed. They truly go above and beyond to minimize disruptions in pharmacologic treatment.
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March 2024 by Patti Schobert
I love this pharmacy! Sure there's a few hiccups but they work with you to see that you get the meds you need even if it means sending you to a yucky pharmacy Walgreens. So I am happy with HI Vi pharmacy. Even when they answer the phone they are polite and not rude but try to work with you. Kudos to the workers!!
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February 2024 by Lillian Johnson
Usually have a good experience with hy vee. This sucked. They keep getting confused about my IM syringes and were very rude.
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February 2024 by Eagle Eye Steve Allen
Told to go somewhere else!!Changing pharmacies due to insurance change and came back here because we liked it years ago. Was actually told by the pharmacist we'd be better off going somewhere else. New prescription for chronic pain sent there was told would take up to 48 hours to process and transferring our prescription could take up to 2 weeks. Can't wait that long for insulin. Never again coming here
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February 2024 by Katherine Tynan
Said they needed to order in a medication and would take a couple business days. Called back the day after they said they expected the order in, the medication hadn't come in, they don't know when they expect it in. I called another Hy-Vee in town, they have the medication on the shelf and are able to fill it same day. Not sure if this is a staffing issue or a supply chain issue here but the lack of proactive communication from this pharmacy is unacceptable.
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January 2024 by Lane Potts
They are nice if you can actually talk to a person but are apparently severely understaffed. They don’t answer the phone for customers or doctors. You are left to go there to get them to actually fill prescriptions that were called in and if there are any problems, it’s a wasted trip. Can’t save yourself the trip though because if you call to check on it, no one will answer the phone. I have had them pick up the phone and hang up on me with out saying a word, call back to have them pick up the phone and put me on hold straight away with out so much as a hello, been told they won’t call the insurance company when there was an issue that even they didn’t understand because “they don’t have time for that”…. Basically not doing the bare minimum for their pharmacy customers. We have definitely switched pharmacies and now only use Hy-Vee pharmacy when other pharmacies are out of the medication we need. It’s sad because we would love to use a localish company like Hy- Vee over CVS or Walgreens and it’s nice to get grocery shopping in as well. But it’s not worth the headache. Find another pharmacy if you can.
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December 2023 by M G
Half the time they don’t even bother picking up the phone
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October 2023 by Joshua G.
For everyday items, this HyVee is a good spot. Its clean and inviting which helps when you are after a few items. But I do encourage you to shop around at other grocery stores for certain items. For example, $7 for deli cold cuts is a little insane considering you get maybe half a pound.
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October 2023 by Tori Yates
amazing when they pick up the phone but they hardly ever do and they don’t call back either
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September 2023 by Jim V.
Hyvee is a beautifully designed, well run grocery. We have used it happily for several years. Need something? An employee will likely guide you to it in person. Mistake make? Always corrected in your favor.
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August 2023 by Nick W.
PHARMACY : people there have a dont give a crap attitude. Never in a hurry to fill any prescriptions. I really liked the fact how close they are to our house but it is still quicker to go anywhere else to have a prescription fille. Will no longer be going to HY Vee pharmacy......
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August 2023 by Amy C.
I love this store and the fact that I live so close by. Each time I go to another grocery chain down the road, I joke that it's like going to the 13th floor with low ceilings/flickering lights/bad ambiance. That just means this Hy-Vee is pretty nice and well-maintained. Shopping here I don't have to worry about accidentally buying out-dated products or gross meat/produce. It is a little pricey, which is why I only give it 4 stars. There are products like Fairlife milk that is less expensive elsewhere, but I'll still buy it here out of convenience. Everyone that's helped me here has been very friendly and professional. I love walking by the bakery at the front and admiring all the donuts, cakes, cookies and pastries.
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June 2023 by Allison Gerr
I used to go to this pharmacy all the time before I moved out of Eagan. They are the best, and I will sometimes still occasionally fill here in a pinch because they are so great (even if it means driving an extra 25 min from my house to do so).
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June 2023 by Ken Pervenanze
They do great job. They are the only pharmacy I will use.
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June 2023 by Donald E.
Went here on Friday June 2, 2023!Love this Hy-Vee!Has a lot to offer!Excellent customer service!Yummy food!!Great ambiance.