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February 2024 by Casey Rafn
They didn't have enough change for cash. They paid the last few dollars back to me in quarters and didn't even give me enough money.
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December 2023 by Joseph
All stores are great in this venue including this one
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December 2023 by Anonymous Z
Order pick up is pointless. Their email says skip the line and find at the end of the register but when I did and I’m there staring at my order they told me to get in line which was about 7 people at the time. What’s the point of an order pick up when I have to wait in line for the product I already purchased and spend the same amount of time as just purchasing it in store with the others in line? I left and called from my car to cancel my order and the manager on duty Sunday had the same lack of customer service as the cashiers and I’m still waiting the next day for that manager to cancel my order so they obviously didn’t and customer service can’t and in the end I’m out the money I could have spent elsewhere during cyber sales.
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December 2023 by E J P
Very friendly staff and welcoming environment. 5 stars just for them! ? I just dislike that you can't return online Gap orders to this Gap Factory location. ?
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December 2023 by Tejashri Patil
They denied the coupons that were sent to my email. The service was not good. It almost seemed like they didn’t want me to benefit from the discount coupon. It’s holiday season and Gap is giving away these codes left and right. I don’t understand why you would want to deny the in store code.
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October 2023 by Dan Herman
Wonderful store, Lizzie was a great help in finding clothes in the correct size for my wife and I
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July 2023 by VANESSA Lenzmeier
As a rule, I've always enjoyed shopping at the Gap. However, the last few times I have gone, I've been disappointed for various reasons. The quality of their clothes has gone down in regard to the materials used. They used to be really well made clothing and now they feel cheap. This week when I went there, the store looked like it was going out of business. It looked half empty and then what was on display was just a mess. I got frustrated and just left.
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June 2023 by Sudhir Deshmukh
Good for garment shopping for all ages at discounted prices.
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February 2023 by Anayazin Perez Lopez
Horrible customer service. There was a huge line and only one cashier. When I ask if she could ask for more cashier's she said the other workers didn't know how to.
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January 2023 by Nestor Guerrero
Excelent products
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December 2022 by Jessica Krans
Messiest Gap store ever, longest line ever seen in my life, longer than any line even at the state fair. I had to turn right around and leave even though I had an in store pick up. There should be a separate line for in store pick up otherwise what’s the point? I did visit on Black Friday lol but still aren’t you guys used to this every year?! Get prepared and organized. On another note who the hell cares to go crazy shopping at a Gap on Black Friday?! Had no idea that was a thing…I came back the next day, picked up my item and returned it right there and then. Just didn’t like it after all.
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December 2022 by Amanda Seutter
Bland clothing. Not a whole lot of unique options for baby clothing. Didn't stick around much to look at the pricing.
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December 2022 by James Hertzberg
The manager wouldn't let us in saying that our hispanic friend would mess up the store.
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December 2022 by Czar Kola
Lock and close the doors 15 minutes before posted hours. Should update to actual hours open
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June 2022 by Steven B.
Nice store and employees. Just not easy to get around in the store on a power scooter is all. Not easy being a disabled veteran.
