Cub - Eagan West provides a consistent grocery shopping experience where customers can find everything they need. The store offers online ordering with curbside pickup, which many find easy and convenient. The service from staff members varies significantly. Some employees, particularly at checkout, are noted as being very friendly, kind, and going out of their way to be helpful. However, other experiences in departments like the deli have been negative, with reports of unprofessional and rude behavior, including staff being distracted by personal cell phones and providing poor customer service. The store is not always very busy, especially later in the evening, and staff are typically seen working appropriately during those times. Some customers have noted a recent change in the recipe for a specific product, expressing a preference for the previous version. The business features a full-service deli, bakery, meat counter, and pharmacy for a complete shopping stop.
Why is the picture of this location showing a TCF Bank? This has been long gone for years and doesn't even exist.
June 2024
The baker that made your tuxedo bombe and chocolate cupcakes is amaaaaaaaazing and deserves a race! Can't wait to come back for more!
May 2024
I moved here 6 months ago, Cub -West in eagan MN has been great! Ordering online is so easy for pickup, Hailie did an order for me today and was phenomenal! Great communication!