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May 2024 by Yihua X
Simple tire rotation took 1hr 15min…. Not even that busy. this is sad (⌯͒⁍̩̩᷄ ɪ ⁍̩̩᷄ฅ͒).
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May 2024 by Matt Anderson
They did an excellent job with my new tires. Great service.
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December 2023 by Ramon P.
Customers, beware inspect, produce, l was asked to bring pictures of the Molded tomatoes in order to receive a refund, so you will be penalized waiting in line for six dollars. No, thank you After spending $300 dollars, I feel this would be more helpful to the masses and maybe Costco we find a better way to avoid this inconvenience to its customers.
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December 2023 by Lauren H.
We love Costco! Great prices and value on most things, but beware that not EVERYTHING is lowest cost here. For strawberries here today, we found much lower prices at Hy-Vee. Blueberries were also lower cost at both Sam's and Hy-Vee. We shopped on very busy Saturday Christmas Eve Eve (per an old Friends episode, it's 2 days before Christmas). To our surprise, we were able to get what we needed within 15 minutes. They had many employees staffed and the store was operating so efficiently. When we compare Costco vs Sam's, they are so similar to each other, so if we're getting large quantities of things, I use both of their apps to compare prices before buying. At Costco, I prefer the prepared foods and their milk jugs more than Sam's. But I like Sam's baked goods and rotisserie chicken more than Costco. Like all warehouse bulk places, prices are usually lower but selection is hit or miss. I hate buying gas at this Costco because the lines are always too long for me and I hate waiting. I wish they would advertise their gas prices when you enter, so it's not a surprise after you've already waited in a long line.
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November 2023 by Tom McComas
My wife got a flat tire one week after they were bought and installed at Costco tire shop of Eagan. She used an emergency repair kit out of a can so she could get home because this happened at night. That voided the tire warranty but after explaining the situation to the manager, he said they would cover it this time but we should use the spare and bring in the flat tire next time. I appreciate the manager listening to the story and working it out.
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November 2023 by Leigha Jensen
I normally love Costco so didn't bother looking at reviews before booking. I bought winter tires online on October 28th, received a confirmation that they were delivered October 30th. Went into the tire center for my scheduled appointment November 12th to have them installed and waited 20 minutes while the staff searched for my tires. I was told that evidently the 3rd party vendor had changed warehouse locations and a lot of tire orders went missing. Asked to cancel my order and had to call the online number - now they said I can't cancel because it shows the tires were delivered and I have to wait for an investigation (so about $1000 I am out until they decide to refund me). I called Discount Tire, they came in $35 under Costco's price and confirmed in stock and ready to go no hassle. Go to Discount Tire instead of here!!
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November 2023 by Shayna T.
As far as Costcos go, this is my favorite location. The parking is fairly unproblematic and the layout seems to work with the building. The only annoying thing is that it's a pain in the butt to get out of the lot. I think there really ought to be a 4-way stop...
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October 2023 by Chris H.
Costco has great product selections and the gas is nicely priced; however, I do not understand why every Costco parking lot is chaos/bonkers. I also would like to see being able to use app to scan and pay like sams club does so one can avoid the register lines. It'd also be nice to do pickup orders
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August 2023 by Inaje P.
Not my usual Costco but went to grab a few things. While my sister and I went to do self checkout, we were approached by a woman named Barb who told us to not forget our Kitty litter that was on the bottom of the cart, I told her we would not forget and we were not even at the point of scanning. We proceeded to continue to checkout that's when Barb approached us again to remind us about the litter, mind you we have all this other stuff we are still scanning, we told her once again we know and proceeded to continue scanning. We then overheard someone tell her to go on break and she then proceeds to let them know we need to not forget that we had the litter in the bottom of the cart and that's when we turn to her and let her know we are now scanning the litter and how uncomfortable she was making us. Barb let us know that she didn't want us to feel that way and just offering help but at no point did she offer us help (we later were told by management that she should've offered to scan it so we don't have to pick up the heavy litter) , that's when a black woman came up to us and told us that she did the same thing to her and she complained about Barb as well. I talked to a manager before I left and I will not be returning to this Costco. It's sad that in 2023 that being black makes you automatically guilty.
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May 2023 by Donald E.
First time in this locationbut 3rd location I been toI have been to maple grove and St Louis park Clubs!had my membership and I Looked around hte grocery area. I also had samples!Also go get the $1.50 Hot dog and soda combo in the food court area!
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February 2023 by Mahva J.
This is a decent location. Maplewood remains my favorite. The one thing I do not like about this location is the area near the gas station. There should be a four-way stop sign there. It's nearly impossible to get into and out of the area without a long wait, due to incoming/outgoing traffic that doesn't have to stop. You have to risk it all to just rush out when there's a space.The beverage selection is also less than stellar here. If you're looking for Key Lime La Croix, get over to the Business Center in Minneapolis. Eagan doesn't seem to carry the regular Lime much anymore (friend likes it - I don't), so it's difficult to know if it'll be there when you show up.The staff are friendly enough.
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January 2023 by Charlie Cheng
Good customer service skills and fast installation of my tires.
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January 2023 by Davehead
Slow..4 tire change took awhile being the 1st vehicle in. 15 minutes a tire is a generous amount of time. They blew past that by an extra 35 minutes. The staff was friendly and a 3 star rating is spot on. Tip, you have to go inside to the tire counter to check in for your appointment.
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January 2023 by Aaron K.
Seems like a junior Costco? The same clean and quality experience and awesome employees. But a noticeably smaller store with fewer products than the Maplewood location. I was a bit annoyed they didn't have Namaste gluten-free flour. I picked it up at Maplewood.
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December 2022 by P M
They did a great rotations & balance also found a problem and corrected on my car. Thank you so very much . Costco tire Center Eagan , MN .....
