Body Shops in Eagan, MN

“I came in for a “walk in” estimate and the experience was fantastic, the front desk lady was very kind and the service advisor I was paired with was super professional 10/10 experience!.”

“After my suv was hit by a semi while I was at work end of September, I couldn't get an appointment through the dealership for over 2 weeks. And even that was just for the estimate. A separate appointment would then be made for a different date to start the repairs. So I was looking out 2 plus months. Also the hassle of emailing and dealing with the trucking company's insurance (since they were responsible).Never been in a situation like this and was recommended to Trail Autobody & Marine by my Avon lady.Let me just say, from the minute I walked in the door, Shannon was ready to help. She basically took over from there for me. Because of her, the back and forth with the trucking company was all handled through her. I was able to get into a rental quicker, and they took my vehicle in. She kept me up to date in the emails and let me know what was going on.I was thinking it was going to drag on into winter but, I just picked my vehicle up today! And what an AMAZING job the mechanics did!! Can't even tell anything happened!!!And it was all done up to dealership warranty standards.THANK YOU”

“Usually if you have to come here, you're already having a bad day. Luckily, I had my estimate looked at by David. I thought it would be someone glancing at it and telling me how much...David actually walked me through everything piece by piece and I really appreciated that. Definitely will return!
....... just hopefully not anytime soon! ?”

“**Edited to say that after my initial review I was contacted by Tony at Superior Auto. He took the time to ask questions, look into the business records, speak to employees that handled my vehicle, and request all the information so he could fully understand what went wrong with my visit. He was proactive, helpful, and immediately offered several solutions. He reimbursed my visit, offered to have the car re-examined and was extremely kind and effective in working through this. I appreciated the response and his great demeanor, so I have changed my review rating.** Please go anywhere but superior for your car repairs! Honestly, it was a bad experience and they're even more untrustworthy than dealerships. I brought my car in for an oil change, tire rotation and to look into an acceleration issue I was having. When I got the call with the estimate from Chris, I was told I needed a new timing chain, that it was urgent and that it would be $5000. When I asked questions Chris was shifty and had very little details, and when I pressed for more answers he said if I didn't do it it wouldn't be drivable and that he does these "once a week with my kind of car". I felt very uneasy with him, didn't believe him, picked up my car (after paying $300 for the oil change, rotation and engine diagnostic which told them nothing) and brought it to the Honda dealer. The dealership ran a new diagnostic (for less money than superior charged me) and found the real issue. There's NOTHING wrong with my timing chain. There was a tear in an engine air tube that was causing the weakness, a $300 repair vs the $5000 superior wanted for a new chain. Superior just chose the easiest, most expensive thing to tell me without actually examining my car to see what was wrong. I sent an email to admin@superior and never received a response. They sent a text asking if I liked my service and when I said no and that I had complaints, there was no response. Really terrible service - and they didn't even fill up my tires with the correct amount of air. Who knows if they even rotated them?? I'll never go back. Don't trust them, and don't give them your money.”