Affinity Plus Federal Credit Union is a highly regarded financial institution that consistently delivers exceptional customer service and a seamless banking experience. According to reviews, the credit union's employees are described as friendly, knowledgeable, and attentive, going above and beyond to address customers' needs. The application process is praised as smooth and efficient, with one customer stating that they had "one of the best experiences" with the process. The credit union's rates and services are also highlighted as competitive and satisfactory, leaving customers "grinning from ear to ear" with their overall satisfaction. While there were some minor issues reported, such as dealing with a previous account holder's personal information, the majority of reviews emphasize Affinity Plus Federal Credit Union as the "best banking experience" customers have had, with a user-friendly mobile app and a commitment to providing excellent service to its members.
We've banked here for years. I stopped today at 9:11am, and the drive-through was closed. What the hell?
September 2024
Wonderful place, great service, personal attention. So happy to have chosen this as our financial institution!
November 2023
Today once again proved to me that this is not only the best bank, but the employees are wonderful. I didn't catch the girls name who helped me (short, thin, long dark hair and glasses) but 10/10 service. She was so friendly and funny!