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September 2024 by Linda Larsen
I just recently had to bring my dog, my best friend there to be put down and both of us were treated with caring and kindness. I was a wreck when I walked in and was left with a feeling of calm. They truly to me were angels in disguise. Still miss my boy so very much.
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August 2024 by lily tierney
Worst vet I have ever been to! My dog was so sick. They would not even look at her without charging my card to do so. Then continued to charge my card before doing anything to look into what was wrong with my dog. While she was seeming to die in my arms with 30-40 minutes waits between each thing they wanted to do. My card was charged at least 6 times totaling over $600 and almost 5 hours there for them to tell me my dog had arthritis. I took my dog to a real vet who actually cares in Wyoming. Her abdomen was filled with fluid and her chest was filled with blood. Due to cancer. A very easy find for a vet who cares. Not one that just wants money. To anyone thinking of going here. I beg you please don’t.
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August 2024 by Ross Keveles
Great place, wonderful people
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July 2024 by Andrew Moroff
Brought in Brody a week ago Tues, he was not doing well. Called in the morning for a 4:30pm appt. Though it took some time and pulling out the credit card three times, Brody is back and appears healthy. The vet & staff were informative concerning diagnosis, treatment & cost(not cheap). If you love your pets and have space on your credit card, go to Waters Edge. Thank you
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July 2024 by Sydnee Larsen
I was so pleased with the service I received for my golden retriever. They were able to get me in last minute for a somewhat emergency type situation. From the minute we walked in, we were greeted with care, compassion and knowledge. My pup had to undergo a minor surgery, and afterwards the doctors were so helpful. Definitely grateful for their last minute help!
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July 2024 by Lori Burt
My dog got bit by another dog and had a laceration on his neck behind his ear. This happened 12 hours prior to taking him to the vet. It wasn't bleeding but there was a puncture wound that went deep and a substantial tear that I needed antibiotics for and possibly needed stitches. First they charged me $245 for an office visit that I had to pay before even being seen, this wasn't an emergency visit this was a visit during their regular operating hours from 8:00 to 12:00 on Saturday. Gave them my credit card which they ran and charge 10 extra dollars for the credit card fee. Which wasn't mentioned before they charged it but while charging my credit card. When I questioned them about it they said I had the option to pay cash. Which I replied, not a lot of people carry around that kind of cash and how was I supposed to know how much this was going to cost.
After they got their money, the vet came in looked at my dog couldn't find the laceration because from his hair it had closed back up. I had a picture of it from the night before and showed it to her. She listened to his lungs and abdomen said they sounded good. Left the room and said they were going to come up with a game plan. Few minutes later the tech comes back in, they want to do x-rays of his neck, do lab work, sedate him, so they can shave the area and look at it. When questioning why they had to sedate him to shave the area to look at it, the tech replied because it's painful to the dog and they didn't want the dog biting them. I replied if it's painful shaving hair then you're doing it wrong. My dog is totally calm, not growling or jerking away when they touch him, totally chill. They brought in an itemized bill for me to sign or decline for these procedures which was over $1,900. I said no he didn't need x-rays And if they couldn't shave him without sedating him to look at the wound then I didn't want that done either just to give me some antibiotics. Now keep in mind the $1,900 did not include if they had to sew up the laceration, It was just to shave him and look at it. So they left and then came back again with another estimate that was $700 and I said no just give me some antibiotics. They said they couldn't give him antibiotics without running lab tests! I asked why, they said to check the kidney and liver function. My dog has been on antibiotics before and did not have to have lab test done ever! He needed antibiotics so I had to get the lab test done, It was Saturday no vets are open Sunday And I had already paid their $250 office fee so I said okay. They come back in with another estimate for just the lab test and antibiotics $485. Now keep in mind, the vet has not even seen his wound didn't really even make an effort to look at it. She could have got some antiseptic and cleaned it out and pulled the hair back and tried to look at it, then given me a recommendation of whether he needed stitches or not for $253 nope! Anyway I said go ahead, because I knew he needed antibiotics. Takes my credit card again, to pay for it, before they do anything and again I get charged an extra $10 for running my credit card. They could have just held the number and paid for everything at the end.
I get home and I'm looking over the itemized bill. They charged me $131.02 for 28 antibiotic pills. Clindamycin 150 mg. which is $4.60 a pill. Chewy and other sites sell exact same pills and strength 30 tablets for $5.70 which is .19 cents a pill. They included some probiotics chews in case the antibiotics gave him diarrhea that I didn't even know I was getting and charged me $62.24. when I told the tech I didn't need them because I had probiotic at home, she said I had already been charged for them. When I clearly stated that all I wanted was antibiotics for him and subsequently had to pay for lab tests to get those.
$253.37 office visit, 499.91 for lab test and antibiotics and probiotics.
All without the vet every seeing his wound DO NOT GO HERE. THEY DON'T
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June 2024 by Rachel
I brought my cat here for emergency care and I had to pay $300 for them to kill my cat with the wrong toxic medication. My cat died within a week. I had to watch my cat fall over, the medicine made him not eat , and he peed on himself, which gave me PTSD. This waters edge place is disgusting. I have known 5 people that know dr Pop personally and they told me that they all had to cut her off as “close friends “ due to her money making scheme. Everyone is finding out how this place wants to drain your wallets and wanting your pets 6 feet under. Everyone wake up and stop going to this place!! I believe in karma and for you to kill my cat with the wrong medication due to your evil scheme, I hope your place gets shut down soon.
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June 2024 by Barbara Carey
We needed a vet ASAP and they were able to accommodate us. They gave us a thorough detailed treatment plan as well as upfront pricing so we can make a decision on what we needed to do. They also did a good follow-up to make sure that our pet was well on the path to recovery. We were treated nicely. The vet clinic itself also is nicely kept up.
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May 2024 by Greg Fuller
An easy 5 star vet. clinic!! Three of our 5 cats have been seen here with perfect care. Foolish 1 star reviewers maybe shouldn't be pet owners. Our pets are worth the cost. We were well taken care of and will return here again.
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April 2024 by Kristina Cashin
We had a positive experience here. The vet techs and veterinarian are kind and knowledgeable. We brought our kitten here for her first vet appointment, and we were able to get a wellness check up and first shots for her at a reasonable price. They were gentle with our kitten, and the appointment process went very smoothly.
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April 2024 by Andrea everson
My 5 yo shitzu has heart issues and problem with fluid on her lungs. I had brought her to blue Pearl the night before our visit and they gave her a lasyk shot thought she was going to be better but still had labored breathing and her breath was 100 per min. Didn’t know what to do called waters edge and they got her in right away. After a few X-rays that weren’t done the night before she had so much fluid around her lungs you wouldn’t see her heart! They drained her lungs and an antibiotic she is on her way back to normal. The staff was amazing friendly and efficient Dr. Pop explained everything so well. We may be back as our new primary. I highly recommend this vet clinic!
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April 2024 by Crystal Shirley
My dog was very well cared for by a very kind vet and staff. I will definitely continue to bring my pets here. I highly recommend them.
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March 2024 by Rebecca Kerr
They took such amazing care of our poor girl while she was sick!! Everyone was so attentive and kind!! We would definitely go back!!
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March 2024 by Patrick Kindler
The staff are very nice and they will help you. However they are overpriced and try to sell you things you don't need. This is more about making money than helping animals in my opinion. Really unfortunate and I felt bad for the staff they had trying to upsell/oversell.
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February 2024 by Reed
Understaffed, expensive, and incredibly uncaring during an emergency situation. Do not go here for their "urgent care".
