Walgreens

Walgreens, Convenience Stores, Pharmacies
Hours: Walgreens, a well-known pharmacy chain, has received mixed reviews from its customers. While some customers have had excellent experiences, others have faced challenges with prescription fulfillment and customer service. The pharmacist at the Kenwood Walgreens location went above and beyond to assist a diabetic customer who was having issues with their medication. The pharmacist made the necessary calls, got a new prescription covered by the customer's insurance, and even called the customer personally to explain the situation. This level of care and attention was greatly appreciated. However, not all experiences were as positive. One customer expressed frustration with a prescription not being ready on time, causing them to potentially go without their medication. Another customer noted that the customer service and item availability were just "okay," leading to a slightly lower rating. On a more positive note, a customer had a fantastic experience printing photos at a Walgreens location, praising the staff member, Joe, for their excellent customer service and speed. Similarly, another customer was grateful for the helpful and friendly assistance they received from a staff member while searching for makeup. Overall, Walgreens seems to provide a mixed bag of experiences, with some exceptional service and care, while other customers face challenges with prescription fulfillment and availability. The pharmacy chain appears to strive to meet the needs of its diverse customer base, though there is room for improvement in providing consistently high-quality service.

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1. Duluth, Minnesota