-
February 2024 by Karen Dillehay
The same gal has been behind the counter the last few times I've gone, so helpful and friendly!!!
-
December 2023 by Samantha Chick
The times I've been here the staff was extremely welcoming and helpful. They are knowledgable beyond what I expected.They let us know about sales going on and their satisfaction/exchange policy, which was generous. They also said we could call the store if we had questions. The prices were very reasonable. Great location.
-
September 2023 by Lisa Filiatrault
Very helpful and professional manager. I had a very unfortunate order mixup and she went above and beyond to correct it. Thanks again!
-
September 2023 by Kymberly Himsel
Helena was so knowledgeable about haircolor and "aging hair". Thank you!! ?
-
August 2023 by Amber Lossing
So I went and bought three different ion hair dyes and tried it out left no color at all after sitting for MORE then an hour, I was told it would make it vibrant and it would come out nice but where is the color??? There is nothing there for how much it was for all of them that’s all that came out after rinsing it. I am very upset with this out come I was so excited to use it and now I’m hella disappointed ?
-
May 2022 by Kjersti Johnson
Cashier was super helpful and nice
-
January 2022 by Lisa Dougherty
I ordered items for store pick up through their website (on my account). I spoke to a sales rep 10 minutes before they closed (Saturday 12/11) that they would be open on Sunday 12/12 at 11am.I showed up to pick up my order at 11:45am and NO ONE was there. Lights were out, not a soul.I tried calling no answer...I called customer service and they couldn't even reach the district manager. The most they could do was give me a 20% coupon, which is great although I needed the product on Sunday because there will be NO TIME to get done what I need to today. If there was an emergency, I get that but POST SOMETHING ON YOUR DOOR!
-
January 2022 by Annika Jarvela
Super upset with the fact they have been closed for the past 2 days…. Really unfortunate because I’ve had super good times there in the past! I understand the staffing shortage, but where is the manager??
-
January 2022 by Kiara Werner
Kinda annoyed went around 7 tried to even get into the burning tree location and all the doors were locked but the store was open so I proceeded to try and call and ask what door I should use to even get to the actual store and no answer!! I tried twice! If you guys can't at least answer the phone an hour BEFORE close when at least one of you should be in front anyways then why are you even employed?????
-
July 2021 by Siggi Von Mahlmann
Bought Ion brand bleach and permanent hair dye. Found a specific hair treatment I was looking for and couldn't find for a long time! Finally, grabbed magnetic gel eyeliner from Adell. Sally's has the best price on it, and always in stock! I always come here for all my hair care needs.
-
July 2021 by Corinna Lopez
Kinda annoyed went around 7 tried to even get into the burning tree location and all the doors were locked but the store was open so I proceeded to try and call and ask what door I should use to even get to the actual store and no answer!! I tried twice! If you guys can't at least answer the phone an hour BEFORE close when at least one of you should be in front anyways then why are you even employed?????
-
January 2021 by Rain Leblanc
Since when do you close before 6pm on a weekday? I’m here at 5:36 and the store is closed even though they were supposed to be open until 7 pm.
-
November 2020 by Erin Lund
Staff are always so helpful and friendly.
-
October 2020 by Abby L
They always try to help as much as they can. If they don't have something in stock, they do their best to help you get the closest thing to that
-
September 2020 by Lisa Granda
Very friendly & helpful!
