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March 2024 by Derek Nelson
Friendly and fast service
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January 2024 by Denise LZ
Fast, efficient service
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November 2023 by Amanda F
Helpful. Worker was friendly and provided good customer service. I had a UPS QR Scan return (which was not accepted at this site). The worker helped problem solve to cancel my return then restart it (choosing the print label option). Saved me a 4 mile drive up the hill.
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November 2023 by Matthew O'Connor
Went here a few weeks ago. Guy that helped was me was short and rude. Made me feel like I was inconveniencing him. Won't be returning.
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October 2023 by Body Bar By Lashed Out
Tate was 10/10. Patient and kind while helping me print copies! Thank you for your patience and effort to make my copies perfect!
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August 2023 by Mike Davis
I was greeted immediately with friendly conversation. The gentleman at the counter took pride in securing my fragile item more than I expected. It arrived in great condition. I had a great experience and would recommend using them in the future.A few days after my package arrived I got a handwritten “thank you” card for choosing their business.Please support local small businesses, especially the Duluth Pack and Mail. Thank you Mary and crew.
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August 2022 by Jason McLevis
I've come here several times and used the fax service, printing, drop off, pick up etc over the years. Recently I needed an Item shipped. I don't know anything about that stuff which is why I come here. I sent out the package, I get notified it arrived damaged. No problem I used FEDEX its covered!!! Right??? Right????..........Dead Wrong. I had to use them to file the claim. Tried on my own but made me go through them. Last Thursday I go in to see the guy who's name I never caught, but always seems to be working. He was super friendly and helpful, one of the questions asked was value. He asked if I insured it......Uhhh yea its included in FEDEX Ground *In my know it all voice*. He asked me if I was asked if I wanted insurance.......NOPE. I was asked What's inside? ($NOT CHEAP electronic touch screen.)I was then told the price and corresponding day of arrival. I picked the cheapest one swiped my card and got my reciept. Showed me the tracking number and that was it. I learned a very expensive lesson today. Im not here to bash anyone. I want others like me with a lack of shipping knowledge to know if you send something over $100 in value via FedEx MAKE SURE IT IS INSURED..... Because the employee in this situation did not inform me insurance was available. Nor did she ask a value to declare which I am guessing would prompt them to RECOMMEND I get insurance. Which I would have happily purchased. But simply due to the fact that a value was not declared (due to lack of knowledge / information) I am out the entire amount I paid for that item. The store did refund my shipping costs but it pales into comparison to what its going to take to replace this. So in the end I hope you put out a sign or have the clerks inform customers of declaring value and insurance for shipping items. Had that happened this would have been a 5 star review. But unfortunately after hearing the guy clerk say they were supposed to say something about that I cant help but feel like had I gone right to Fedex I would not be out this money. I would have been offered the protection. Or if the clerk was supposed to tell me and did not they would pay the claim because I was not offered the protection needed.
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June 2022 by Meggan McGill
The young ladies working this afternoon were both equally friendly and efficient. And so helpful! Thanks again!!~ from the lady shipping the S22 Ultra
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June 2022 by J H.
This place supposedly ships things via USPS. I have been here twice in the past month. Both times I was told to ship from someplace else because it was going to be too expensive (that is for me to decide), or, I was told, that I could not write on the USPS flat rate box, where it has the identified location to write where it's going to, and where it's coming from. They either have really odd business practices, or the employees are poorly trained. If the owner is supportive of this, I'd be very surprised. Not much competition in the area... hint, hint, wink, wink, to any entrepreneurial types in the area.
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April 2022 by Mike & Shannon Erickson
This is a wonderful establishment with friendly and experienced staff. I go here for ALL my shipping needs.My only complaint is that there isn’t a pack and mail in my hometown. :)
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March 2022 by Jenn Smith
I paid $5 to fax 3 sheets of paper to the state of Minnesota.... the fax never even made it!!! For the outrageous bargain price, it didn't even reach it's destination!!!! Dude obviously doesn't believe in Karma nor good business!
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August 2021 by Ian
Every time I've stopped to in to have a package delivered the staff have been very helpful. They always have gone up and beyond to assist me getting packaged sent.
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August 2021 by Matthew Nowacki
Visited half a dozen times always friendly ,helpful.
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July 2021 by A-1 Landscaping LLC
One of my favorite stores in Duluth! The staff is always so helpful and cheerful as well!
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April 2021 by Sherrie Waite
The package made it, which I guess was the ultimate goal.....
