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June 2024 by Joshua Phillips
This store needs to remove all higher management. At this point this store is going to be done for and the higher ups is to blame. Want to talk about all reasons why then let's chat. I can tell u how and why it's the higher ups fault for this.
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April 2024 by Deborah Jones
I had such an appalling, sinister experience at the Cricket Wireless in Duluth, that I actually contacted the police. The salesperson Vincent, exposed himself to me right there in the store. If you're a woman and especially, if you're at this establishment on you're own, you will not be safe. I'm so unsettled by what occurred there yesterday, that I'm not even leaving my house today.
UPDATE: I'm not on "X" or Facebook, but I will be contacting your main headquarters with a formal complaint as well as seeking legal action. I should not have to deal with a creepy deviant when my daughter is just wanting to purchase a new phone.
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March 2024 by Kim
Went to the duluth office today and was not impressed . There was a guy named Will working. When I walked in the store had a smell and Will was helping another couple and he was not professional as to how he treated the elderly woman . He snapped at her over a email account. Waited 15 mins and the whole time the vibe wasnt good so I left and went to the superior store . Hardly had any stock . I would give zero stars if I could honestly. Won't return to the duluth store .
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December 2023 by Joane Rajanen
Great customer service
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October 2023 by Morgan Cherne
Will is awesome!
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September 2023 by Nate Stansfield
Good prices. some good workers, others shouldn't be at this store and makes us go to superior cricket. One good worker here. Good service but not any upgrades with this service and their warranty is junk and the liquid glass is worthless
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June 2023 by Tim Motschman
Good service
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June 2023 by John Jacobson
Cricket stole my money
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November 2022 by Jennifer Miller
5 stars for Chad! And Cricket wireless! He provided Amazing service with a difficult transition from Tracfone to Cricket. Went out of his way to get the job done! Thank You very much for all you did today!
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October 2022 by Nicole Ostern
Went to the central entrance store today and my husband and I were taken very well care of by Chad who was multi tasking like I've never seen a man do ? We have been putting off switching as we weren't looking forward to the hassle of it all but he made it painless! This man deserves a raise!
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July 2022 by Jennifer E
The guy there was AWESOME! I thought my son's phone stopped working and I was going to buy a new phone....he took the time to show me what was wrong with it, FIX it, and send me on my way without a sale for him. That shows they definitely care about customers and not all about money. I will definitely go back there if I need help in the future.
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June 2022 by Ross Shepherd
Terrible customer service.
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June 2022 by Jeremy W
Very helpful staff
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June 2022 by Jordyn Maisano
Jeana is absolutely phenomenal 10/10 will be back solely because of her
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April 2022 by Samantha Morris
The guys at cricket wireless are AMAZING!! They stayed after hours to get what I needed!! Ryder and Jason are amazing guys! They definitely deserve a RAISE!! THANKS A MILLION GUYS!! ILL DEFINITELY COME BACK!