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January 2024 by Nicole Bichanich
We went here to purchase 4 chairs. We left with 2 and couldn't be happier! Russ was the salesman working with us. He was so friendly and welcoming and accommodating. He let us know right away what sales were going on and what he had in stock or when he could get it in stock at a later date. We got to bring home two chairs and ordered two more. We looked at 4 other stores and this one was THE BEST by far. Not only was there an incredible sale going on. But the two chairs we ordered would be delivered for 1/4 of the cost that Slumberland would have the exact same chairs delivered. AND we got the EXACT same chairs for about 3/4 of the cost than at Slumberland. 10/10 will be coming back.
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January 2024 by Samantha Singer
Great experience shopping for a couch. Had done some online research before coming into the store and Jaedon did a great job of explaining the different types of couch foundations they offer. Appreciated him explaining the benefits of purchasing the whole set and delivery options. He listened when I explained what we were looking to buy today and what our plans down the road were and didn’t push us to buy more than we were ready for. Really appreciated the service!
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January 2024 by Amanda Cunningham
Worked with both Jaedon and Brian to purchase a few items, and they were both fantastic helping us find exactly what we were looking for.
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January 2024 by Matt Pollmann
Worked with Alex who was great. Very nice shopping experience. They don’t use pushy tactics which is a nice change from most places. Found a couch and financing and setting up a delivery date was seamless.
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January 2024 by Miranda B
The store itself was great. We worked with a sales person named Josh who helped us find exactly what we needed. It was expensive but the warranty was worth it with having kids. We paid for delivery as we lived out of range for free delivery.One of our dressers got broken during the delivery in June 2023. I was told it was out of stock and should be in in September, then it was October, then November, and when I called in November … you can guess it! …. Now December but because of the holiday it wouldn’t be delivered until January so to call back then. I called back 1/3/24 to be told the case was closed the end of December because I didn’t answer when they called and they call 3 times before closing a case. They are “supposed to” document when someone called but no one did so they can’t even tell me when for me to check but I never saw a missed call and never got a voicemail. I also was able to see that I called days before it was closed which is when I was told it would arrive late December. They gave me the option of waiting 2-3 more months for a replacement or keeping the one I have (which the door doesn’t work on and it’s cracked so it sits at an angle making all the drawers open constantly) and they’ll give me a 10% refund. No thanks! I’m still paying monthly payments for a dresser that is taking up room and we can’t use properly. It’s also becoming a hazard to our toddler because the drawers open constantly an and he now wants to try to climb them. And we can’t use the door to cover the drawers because the door doesn’t work (missing peg).As much as I love the bedroom set and the giant circle chair we got - I’ll never buy another item from Ashley after this experience and thankfully I’ve prevented a few people from making the same mistake.
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January 2024 by Audrey J
Alex K. was fantastic to work with. We walked in with a plan to purchase a bedframe and walked out having financed a bedroom set, dining room table, and sofa set. They're all things we needed but hadn't necessarily planned to purchase that day. We found items we liked and decided to take advantage of the special financing. We were happy with our 4 or so hours spent with Alex. He gave us time to ourselves and check in at the right times. He had great suggestions and seemed well-aware of the inventory. He found answers for everything we had to ask if he didn't know them and was just overall down-to-earth. Great experience overall.
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December 2023 by Ty Lahren
I had a great experience purchasing a sofa with Jaedon's assistance. He was very helpful and professional. He took the time to explain the construction of the sofa.
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December 2023 by Karen Boutin
We are extremely happy. Ray and Chauncey were our Salesmen, very very helpful and patient! This is our 3rd time purchasing here and VERY HIGHLY RECOMMEND THEM !
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December 2023 by Lindsey Knutson
Cordy Swanson was amazing through the whole experience of purchasing my reclining loveseat. This was my second time working with her and I will be back again!
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November 2023 by shaeley pegg
I had the best experience, looking for a couch at Ashley furniture. steve was the best helper to find the best couch for me and my family. the couch is super cute, very comfortable, and perfect for a family of 3
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November 2023 by Greg&kim Schulze
Ordered a custom cabinet from them. When it came in the front board was all cracked. I called them immediately and they said they were so sorry and they ordered me a new one. I called them after a few months to ask what the status of my order was and was told they never ordered it. Now I have to wait for a manager to call me, for some reason I feel like I will not get a call and will have to call them again.
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September 2023 by Beth Post
Austin Lynch was the Ashley employee who assisted us in purchasing a new leather couch and he was awesome. We returned to the store after looking @ the couch a month previous, but Austin remembered us and walked us thru our color choices, delivery, Guardian protection program ( since we have a pet) and explained everything thoroughly. Very professional!
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September 2023 by Shelly Bethards
We worked with Austin Lynch. He was awesome! He got us into two nice recliners at a great price. We recommend him, highly!
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September 2023 by Ashley Jardine
Went in looking for a dining room table. They had lots of options and we were able to find one we really liked in the clearance section. Josh was awesome in helping us get set up!
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August 2023 by Kathy Heimbach
My rating is based on the wonderful customer service I received.I had a problem with a special order recliner. My sales person, Cordy and the store manager were wonderful to work with. They recognized the problem and offered me several options to correct the problem. I chose to reorder from a different manufacture. I am very happy and I recommend shopping Ashley Furniture Mart .