Affinity Plus Federal Credit Union is a highly praised financial institution that consistently delivers exceptional customer service and a wide range of financial solutions. The reviews highlight the friendly and welcoming atmosphere, with the staff often going the extra mile to surprise customers with thoughtful gestures, such as offering doggy treats. Customers appreciate the personalized attention they receive, with the staff remembering their names and catering to their needs. The credit union's helpful and knowledgeable employees, such as Kaia, have been praised for their ability to guide customers through various processes, from becoming a member to refinancing and opening new accounts. Affinity Plus Federal Credit Union is known for its impressive account and loan options, as well as its convenient location and user-friendly online banking platform. Customers who have been banking with the credit union for years have consistently expressed their satisfaction with the rewards program, credit protection services, and the overall banking experience. While the majority of the reviews are overwhelmingly positive, one customer did express some concerns about the recent changes in the loan department and the perceived inconsistency in the credit union's lending decisions. However, this appears to be an isolated incident, as the vast majority of customers continue to recommend Affinity Plus Federal Credit Union as a wonderful place to do business.
