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September 2024 by Deanna Johnson
This CVS pharmacy is outstanding ! I was camping in Detroit Lakes from 500 miles away and had a new prescription faxed from Illinois . My prescription was ready for pick up within minutes ! Thanks to all of the pharmacy staff for quick service and kind words !
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June 2024 by Antoinette Warren
The pharmacy is super rude I went to buy diabetic needles. And was told I needed a prescription. Which I was kinda confused but whatever I use a toujeo penWe can transfer it. And then she continues to tell me to go somewhere else. So here I am driving to Walmart.
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June 2024 by Jerry Conn
Have been satisfied with CVS for a number of years but! Recently CVS has decided that I live in a foreign country. My settings on my computer show that I am in the United States and my language is English. I have been doing the majority of my prescription orders on the internet but if I can not log-in because it identifies me as in a foreign country I may have to change pharmacy's
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November 2023 by Jeremy Reynolds
Apparently low reviews are kind of cvs’ thing. Had my meds all day, didn’t bother to fill them, didn’t bother to let me know that they were out of another of them. Cashier was useless. As we’re the employees.
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October 2023 by jamey Campbell
Great staff. Great prices great store
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October 2023 by Joseph Topp
Poor customer service. Unwilling to help and assist.
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September 2023 by Rex Taylor
Thank you so much for returning my card. And thank you Mickey, for realizing that it was me, the hapless guy losing his sunglasses and his credit card. You are a treasure, CVS is lucky to have you. Everybody I met from the checkouts to the pharmacy, filling my sister’s prescription for Paxlovid at 7 and taking the time to explain everything to us, everybody was thoughtful and courteous. Five stars. Thank you!
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September 2023 by Sherry Anderson
Went in for flu shot and the service was friendly and quick. Make your appointment online and you will have your vaccinations done here in no time!
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September 2023 by Donna Beckstrom
Prescription was faxed in. Came to pick it up the next morning and was told it had to be hand delivered. Doctor office hand delivered it. Called several times and was told I still did not have a prescription. Doctors office called and was told I did not have a account with them although when I called the pharmacy and gave my birthday it replied with my name. Said I had to come in. Came in to pick it up and they then looked to see if they had any and they didn’t . Very rude! No apology. Took prescription and went elsewhere.
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August 2023 by Angie Goodman
If I could give 0 I would. Never had my scheduled monthly prescription available. Always in late. The rudest pharmacy staff I have ever encountered. Switched pharmacy and they didnt even transfer all my prescriptions as requested.
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June 2023 by Taylor Johnsong
They bent my wife’s card almost in half when she went to load money onto it and didn’t even get an apology or anything. So sad.
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February 2023 by Jon B.
The Mayo Clinic called in my prescription 24 hours ago, and it's still not ready. Called there, and they said it could be Monday. But the workers were rude and disrespectful on the phone! They acted like it was my fault! I will be changing pharmacies immediately! I will not tolerate someone in the customer service field talking to me in that manner! I've never had to wait this long to get my scripts. Ridiculous! DO NOT GO TO CVS IN DETROIT LAKES, MN!! HORRIBLE CUSTOMER SERVICE!! AND WHO KNOWS WHEN YOU'LL ACTUALLY GET THE MEDS YOU NEED!!
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February 2023 by Thomas Warweg
Cvs filled out my prior authorization wrong. They said it would be a week before I would recieve them. They took no ownership of their mistake. Theyre best remedy was to tell me that my pysciatrist should fill it out faster for them. No. Ownership.
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January 2023 by Char Brekken
Nice pharmacy, nice makeup variety, scarves, some clothing. Lots more items.
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December 2022 by McKenna Mathews
NEED TO UPDATE HOURS ON GOOGLE. I came in at 5:30 for a couple things and the cashier rudely told me that they close in 20 minutes (at 6). I was only coming in for a few things and was out of there by 5:35, don't see why she needed to rudely tell me that. Regardless, if you want people to know your hours, maybe you should correct them on Google—the place where most people look for hours of a business.
