White Oak Inn & Suites is a hotel that offers a range of experiences for different guests. The rooms are generally clean, with some reviews highlighting the presence of in-room coffee and comfortable beds, including options with two queen beds. The staff is often described as polite and helpful, especially in accommodating early breakfast for construction workers and maintaining good security measures. The hotel’s interior is charming, and its location is considered convenient, with a nice restaurant nearby serving good food. However, there are notable issues reported by guests. Some guests experienced problems with cleanliness, including unclean hot tubs and dirty facilities. There have been concerns about the staff’s attitude, with reports of rude management, especially regarding disputes over extra charges and a perceived lack of response from the owners. One guest was wrongly accused of having a dog in a non-dog room, leading to a rude confrontation and unresolved charges for cleaning fees. Additionally, there have been incidents involving theft, such as pillows being taken from rooms, which suggests security concerns. Despite some positive remarks about the security and helpful staff during severe weather like storms and tornadoes, the overall experience for some guests has been mixed, with complaints about cleanliness, management, and security. The hotel also features a casino and a tavern nearby, though reviews of these amenities vary in quality. Overall, White Oak Inn & Suites offers basic accommodations with good security and friendly staff, but potential guests should be aware of issues related to cleanliness, management, and security.
Stay here 4 times a year while traveling Michigan. To nd I'm just waiting on my special rates.
December 2023
A great place to stay! Beautiful lobby and rooms! With a really relaxing pool and hot tub.
August 2023
We came to this Hotel and it was charming inside and had a large dining room to serve guests for breakfast. It was in a good location and had a restaurant next to it that had great food.
