-
April 2023 by Michael Green
The cashier Marcus is TOTALLY unprofessional, he would rather talk to ppl who are not customers rather than help a customer with their problems. This isn't the first time I've experienced this from him. I will never shop at this store and encourage others to go to any other Walgreens than the one on Bass Lake in Crystal!!!!
-
March 2023 by Sherri Ulicsni
If timing is important to you - like having a same day delivery order actually delivered that day or not having your time sensitive prescriptions sit in progress for days on end, don’t go here.
-
January 2023 by Nicole Peterson
This place lies about its hours constantly. Pick any other pharmacy literally.
-
January 2023 by Heather Jensen
The pharmacy is the best in town but the rest of the store is a complete disaster!
-
December 2022 by Katie Coffee
Great pharmacists and staff treat you like a human being.
-
November 2022 by Drew Richards
This is by far the worst pharmacy you will ever experience in you life! They will close down any day they please, have terrible customer service, won't fill prescriptions until the following day after the doctor calls them in. Will tell you the ly will have everything ready in 20min then an hour later they still won't have them ready. Simply put terrible.
-
November 2022 by MO IS- (iGOT7_4ever)
ZERO STARS . BUYER BEWARE. READ THE WHOLE SIGN & CHECK YOUR RECEIPT. Why have products that are not for sale on the pallet? Manager says he can't give me the sales price. I didn't get paper receipt. So had to wait for manager togo to the office to print one out, because he didn't know how to work cash register. Asked for refund and he wanted to give me a Walgreens card. Why would I want that, when they just lost a Customer.
-
October 2022 by Kristin Henry
This pharmacy has the worst hours and almost no employees. Getting your prescriptions takes forever and you still have to call and ask them to rush it or they won’t do it for days, assuming you can even get through on the phone which always has 3+ callers waiting on hold - probably all trying to get their prescriptions filled faster than slow. Hire more people and have actual business hours, holy hell. Closing at 6pm M-F ? When people WORK?? Awful. Just awful. I took my business to CVS and now I get my prescriptions in an hour or less.
-
September 2022 by Douglas Mcdaniel
I see why they have 3.2 star storeI was lied to by someone N the pharmacy No one told me that I had to be here at a certain time this lady just open the door and looked at me directly as if I didn’t existI just drove literally 45 minutes out of the way to be here so I could get my medication and rudely I was sent away no one told me that they were leaving at 1:30 I do not recommend this pharmacy to anyone the only reason I’m here is because this is where my doctor sent my medication but they are extremely rude
-
August 2022 by Terri Kenney
I use to love Walgreens for prescriptions! In the past so convenient, accurate and fast, which is why I transferred my prescriptions to Walgreens! That was the past! Recently numerous times there is a sign saying no pharmacist on duty and they can’t dispense prescriptions! This is such an inconvenience! It’s a constant thing no pharmacist on duty! I am transferring all prescriptions out of Walgreens and going elsewhere!
-
July 2022 by Jann
After experiencing a total meltdown of the New Hope Walgreens, I started going to Crystal. I have never had an issue here. You are waited on right away. They actually answer their phone when you call. The drive through moves quickly. You aren’t sitting there waiting for five minutes to get waited on. I have had three shots given there and, again, no problems. It’s a breath of fresh air compared to New Hope.
-
July 2022 by Lindsay Richardson
Went to go pick up a prescription today at the pharmacy and needed to use the restroom. Went through the door that said “public restroom is through this door” but the the door to the women’s restroom was locked. I asked the cashier for the code who said the manager was needed. She told me people mess up the restroom with feces sometime so she needs permission. I explained I just need to urinate and need to do so urgently. The manager refused to give me the code and passed the issue off to another staff member and walked away that staff manager then lied and said they are out of service. I had my RN badge so you’d think they could safely trust I wouldn’t make a mess of it. In the past when I did home care nursing we relied on retail places to use restrooms because of not being allowed to use patients home restrooms. When leaving I made it very clear we will not be returning. As a medical retail facility who dispenses prescriptions for people who have medical needs that may require them to use a restroom urgently I feel this is unacceptable. I had to drive across the street to use Target’s restroom. We will be transferring all of our prescriptions to CVS pharmacy and will not be returning to Walgreens for anything in the future.
-
June 2022 by Laurie
What has happened to this place ? Been going here for over 12 years. Called in a refill , went through. Went to pickup no one at pharmacy as no one showed up..? Then I call and they say no prescription. I never received a phone call.
-
April 2022 by Melanie Barnes
This Walgreens in particular I know has struggled with being short staffed. I have watched these pharmacists and their staff deal with rude customers and still continue keep their composure and show phenomenal service. I feel so sad that you guys have to deal with ungrateful and unruly guests on top of difficult schedules and not to mention a whole entire pandemic. I just wanted to let you guys know your hard work and fantastic customer service doesn’t go unnoticed! I am so appreciative for all you guys do for me and my family.
-
January 2022 by Anatoliy Gedz
Severely understaffed. Impossible to get through because once you progress to be 1st caller in Queue, they put you out of Queue on indefinite hold.
