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November 2023 by Leea Shadwell
I took my car to TGK for the first time, and I'm very happy with the service. Everyone I interacted with was friendly and knowledgeable. I had been quoted a much higher price for routine maintenance from my dealer, so I called up TGK and not only did it cost hundreds of dollars less, the inspection they did was much more thorough and detailed than my dealership ever did. I'll be taking my car here from now on.Service: General repairs & maintenance
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October 2023 by Brenda B.
Great service. Kept me informed of progress with my car. Diagnosed correct problem which was completely different than what I thought. Easy to schedule the appointment on line.
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October 2023 by Tiffany Maddox
The guys are professional and nice. My car is from Texas and TGK is the first to work on my car since I been in MN 1 year. Long as business good We good and I will be returning. Thankful
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October 2023 by Jon Stannard
First time at TGK!They did great work for a more than fair price, and the team was knowledgeable and helpful throughout the process.I believe I've found my new auto shop.
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October 2023 by mark sminesvik
I was expecting to pay out over $ 800 for brakes recommend by another shop, and was told it was not necessary at this time. I payed nothing. Thank You TGK.
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October 2023 by Brandt Straub
Super nice crew and transparent conversations about the needs of the vehicle/repair plans. Will definitely come again in the future!
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October 2023 by George M.
As a nearby service provider, I wanted to try TGK. First service was a 130,000 mile service for my Jeep Grand Cherokee. When I picked it up the car had a flat tire, cause was a large piece of iron rod sticking out of it. They agreed to repair at no cost presuming it was picked up during the test drive. Things happen and certainly disappointed as a brand new set of tires. However the tire still leaked after the repair requiring a third visit to resolve. Second service was to troubleshoot and resolve an error code. This required a part that they did not have in stock and they said would take several days to get in (unusually slow for a large metro with same day parts distributers). I agreed to come back, they serviced the vehicle but when I picked it up the engine malfunction light was still on with the same error code. I brought it back in and they were able to clear the code but asked me to come in the next morning so a service tech could clear the history and further troubleshoot. I brought it back in at the day/time directed but a different service manager was there and told me I couldn't be helped today. I told him the other manager told me to come back and he shrugged his shoulders saying he's not sure why I was told that. He otherwise made no attempt to resolve beyond asking me to come back for a 5th time. Understand clearing the error codes takes just a few short minutes so the unwillingness to resolve was simply a poor understanding of customer service. Comparing prices to the competition they are not less expensive and both the quality of the service and the customer care are terrible. 8 trips to the shop to complete two minor service requests? I will not be back.
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September 2023 by K H
They are always so professional and courteous. They never try to sell me more than what I scheduled. I loved the ice scraper, chip clips and beverage cover that were left on my car seat after my service. A great group of guys!Services: Tire rotations
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September 2023 by Rod Brandon
My go to shop for my vehicle I'm treated honestly and professionallyHave been going here for 5+ yeaysServices: Tires
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September 2023 by John Taylor
Honest, make recommendations ,but not pushy. Fairly priced and they fix it right the first time.
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September 2023 by Emily Fisk
I appreciate TGKs ease of making appointments and great quality of work. Most importantly I appreciate their transparency and honesty. They have earned my trust over the years and I highly recommend them for your automotive needs!
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September 2023 by DEBRA WILLIAMS
I’ve finally found an automotive shop I can TRUST! The staff are knowledgeable and they don’t try and up-sell you on other services that aren’t necessary at the time. I feel like they’re honest with me in explaining what’s going on with my car, and I’m confident I’ve found the best place for my future automotive needs.
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July 2023 by Michael Engel
They've been straight with me and offer a good warranty. Not the cheapest place around, but reasonable turn around time.
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June 2023 by Keyon Kill
I wanted to love TGK Auto but I feel as though they aren’t very detail oriented, cautious, or organized. I brought my car in for a pothole special service that includes oil change, tire rotation, alignment check, & a safety & reliability inspection for $60. I told them not to do the most time consuming part of that service which is the alignment check. I told them specifically to do the oil change, tire rotation, and safety check. After investigation of the “services complete” I found a new scratch on my vehicle next to the driver side door handle as well as clear evidence that the tire rotation never happened. I figure this out due to the fact 2 of my 4 tires have different tire pressures that were all on the same places.I called them to confirm if my tires had been rotated with the services I paid for I was told by the person on the phone they could not confirm if they were rotated and I had to bring the car back so they can hook up a tool that will tell them. At this point I don’t trust them with my car again.Services: Tire rotations
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June 2023 by Paula Miller
First time at TGK, after receiving a flyer in the mail. New customer discount, so he knocked $25 off the bill. They replaced a bulb for free, oil change, tire rotation, and complete car check done because I'm taking a trip. I walked out of there in a little over an hour, and it only cost $34.98. Yes!
