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December 2023 by Mark Brust
I find myself stopping into PSP more and more often. Why? First, it's conveniently located, making it easy for planned or unplanned pop-in visits to make the fur babies happy. Second, and most importantly, the knowledgeable and friendly staff.
For example, my most recent visit was for the Buy 3, get 1 Free deal on treats. I was greeted when I walked in and asked if I needed help. I thought I knew what I wanted, so I went to the dog treat aisle and picked out the doggies treats. Given the deal, I started looking around and was approached by another associate who asked if I needed help. I couldn't recall the name brand, but I described the bag. She, without a delay, was able to pick out the treat based on description alone!! And it was a specialty brand, not a "famous" big name!! Mind blown!
Great people, great prices and selection. That's why I keep coming back.
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July 2023 by S C.
Good staff, helpful and consistent. The store is always clean and doesn't smell. Like these stores better than the other well known pet stores in town.
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May 2023 by Melanie LaPointe
Everyone is friendly and helpful, my dog enjoys our visits to the Crystal store!
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May 2023 by Becky E.
Easy website to use and wonderful staff. I placed my order online and called to let them know someone else would be picking it up and she had zero troubles. They also included a toy for my kitties and the sweetest hand written thank you note. Love being able to support this small business!
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June 2022 by T M.
Awesome family owned business that treat their customers so well! They are always helpful and appreciate their customers. They have a great curbside service and include a thank-you card and treat for my kitties every time!
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April 2022 by Yolanda F.
This store is a nice store for buying supplies but Sarah the supervisor is rude always and really needs to work on her customer service skills seriously
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April 2022 by Our Her F.
I will never ever shop or wash any of pets at this location, gotta be on waiting list to wash my dogs, you are bye bye .. I love everything about petco, they have everything and good price. Bye pet supplies
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February 2022 by Angie A.
This is the worst pet store ever. Me and my 21 year old son went to buy a new pet for my 12 year olds birthday. I had a lot of money to buy a pet. The they/them was who helped us was so rude. She said we would have to come back in a week to buy 2 Guinea pigs, they were related. Fine , I'll pay for everything and come back. She said no. It doesn't work like that??? We considered a lizard, she talked us out of that. So I was like fine, just sell me 2 feeder goldfish, I already have a tank. She legit said no. ( I would have to buy a bigger tank first) We have well taken care of pets, this was insane. I will never go back, drive to Brooklyn park or Richfield. I can raise humans. But not 12 cent fish? This human was bizarre.
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February 2022 by Megan Hamilton
We Love supporting local! We bring our dog here for baths, and we have started using their delivery service for our dog and cat food. Definitely recommend them!
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October 2021 by Jasmine P.
I always go to this store for my leopard geckos and African Dwarf Frog and all their supplies! The employees are so nice, and educated. They take care of the animals and aquatic life very well. They ask extensive questions with the adoption process, thus making sure all the animals and fish go to responsible people, who will spoil them as they deserve! I am a regular here, and can say the employees are so nice and do the most! Took a dog in here, it crapped on the floor and even after offering to clean it up for them they were happy to help!
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September 2021 by Dave B.
This place is great! I like doing business with smaller businesses and they are knowledgeable and friendly.
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August 2021 by Kim S.
I love this store. They have an amazing selection and really great customer service. I shop in-store with my pup and also order online. They helped me pick a new food for my dog and they have a great rewards program. Online orders typically come with a small gift and thank-you card! Highly recommend.
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June 2021 by Amin R.
hailey is A1 customer service always goes above and beyond for me when I have a question! makes me fee good about spending my money there. always has discounts on dog food !
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April 2021 by Talulah M.
This is the only pet store I go to since joining their membership program! The deals can't be beat and they have a great variety. The staff are always really pleasant too :)
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January 2021 by Susie A.
Great customer service! Clean store! Large selection! My daughter got a puppy last month and we have been here several times since. She signed up for the rewards program. Bet that will pay off in a heartbeat. She bought him two sweaters! Feels good to support a locally owned store.
