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April 2024 by Daniel Jensen
I just went into Expedition Credit Union to pay off our boat loan. They have exceptional customer service. They were professional, friendly, and thorough. I would highly recommend them.
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December 2023 by SBuzz 16
The young ladies at the teller stations are very friendly and extremely helpful. I had a few issues they helped me resolve with patience and expertise.
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June 2023 by Tim Kovach
I have tried to submit my insurance through every means listed in the multiple letters they've sent. I even gave them (as one of their options) the contact information for my insurance provider which they never called to verify. I got a letter today saying they bought insurance for me and I have to pay for it. Tried submitting again today for a 5th time, but who knows? Maybe before they go ahead and get insurance for you, a real person could call you to get the info. I guess that's too hard for this terrible institution.Edit: After submitting a ticket on their website and attaching proof of insurance, I was called by a very nice woman at their office. She acknowledged that I followed the proper procedures and it was a 3rd party error that caused the issue. I added a star for finally getting a call to let me know they are reversing the charges.
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April 2023 by Krista Sommerfeldt
I love how friendly the staff are at ECU! All my banking needs taken care of at one spot. The mobile app is great for families on the go!
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April 2023 by Danielle Antony Puttkammer
The staff are always happy and pleasant. I was able to get a new car loan without too much work on my end. Digital signing for my loan papers and then automatic payments from my checking account. Thanks!
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April 2023 by Jody Langer
I've worked with Shawn on two auto loans, making the entire process from start to finish stress-free. I would highly recommend ECU for your financial needs!
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April 2023 by Rita Puttkammer
The mobile app works really well to quickly see my accounts. I can login using my face and I can also transfer money out from my checking account to family and friends at another institution.
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April 2023 by Javier Gonzalez
So proud to be a member of this Credit union.
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March 2023 by Dorian
My money is stuck at their bank. Can't transfer more than 100$ at a time. I do not recommend banking with them!Update: to add to the insult, you can only move $200 a week. Don't bank with this company!Update number 2: you can only transfer 400$ each month. What a joke. And you can't change anything on their site. What's next, a yearly limit?? What a way to keep your money away from their owner.
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March 2023 by Lee Cornell
I think there were some rough spots in the new online banking app that followed the credit union's name change to Expedition. Their service people have worked with me to iron-out issues and life is good. (I should probably make the rating 4.75 starts ...)They are also really good at handling transactions of all kinds without needing to got into an office. (I have been with them ... or a predecessor ... since forever. And I bet I have not been physically present in an office for nearly 50 years.)
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July 2022 by Emily Oh
Edited review is still one star. Banking app is STILL down. Nobody answers the phones. Cannot access my account, and cannot get anyone on the phone for assistance. Both website and app place you on hold for hours for customer service before finally telling you that nobody is available. Will be closing my accounts as soon as I can access them.
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September 2021 by Andrew Morgan
Do not Bank HERE! go to some other credit union if you want your money to be safe
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December 2020 by Catherine Bledsoe
Customer service is always great here. The tellers are so patient and willing to help. Even though their lobby is closed because of Covid, they were able to open an account and take care of other logistics in the drive through.
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October 2019 by Matt Gustafson
Always great customer service, helpful, friendly. Never had a problem in the 15 years I've had an account with UECU. Just wish they had a location to the south...
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June 2019 by MJL
Amazing service every time!
