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November 2024 by Phil Johnson
Love the team here at Hi Ten! Awesome service and good turnaround time! Highly recommend!
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October 2024 by Dawn Wright
I stopped in to get a quote for tires, tire pressure sensors. They gave me a quote and I scheduled the appointment. I called that Friday to reschedule for the following day and add an oil change, they were accommodating. It's now reaching the end of the day and I'm not getting any communication back from the shop, I am concerned because I own my own business and I need my car for tomorrow, so I call around 4:30/5 p.m. only to find out oh they sublet out their alignments and they place must of been behind. They gave me a loner. Fine. Thanks for the communication. Keep in mind my car was dropped off at 6:30 a.m. it had been there all day. Then I get my car back, I paid cash so I did get a cash discount thank you! Then I'm sitting in my car on Friday I look up at my mileage sticker for my oil change and see DF tie rod. What the heck? No one had said anything to me about this, there is nothing on my receipt. Try calling not open again. Once again lack of communication. So I was charged for an alignment knowing they have to do an alignment if a tie rod is replaced. Ethical? Serious lack of communication you bet. Do better.
*UPDATE* Thank you Sean for addressing my concerns and doing a follow up right away this morning. I'm updating my review from a 2 star to a 4 for the effort in correcting the error. Thank you for making sure it was not my tie rod, fixing what was wrong (sway bar) at no cost and making sure my vehicle was safe to drive. Though it didn't take away the frustration and anxiety about what was wrong it's a great effort. Thank you.
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August 2024 by David Nowack
if your looking for good prices and high quality work this is the place to go.
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June 2024 by Kate Wright
I had planned on new tires this coming fall. The dealership gave me a quote for just under $1800.00. Shawn and his staff helped me with an unexpected flat tire...couldn't be plugged. New tires and drove away under $900.00!!!! Thank you so much ❤️
I will continue to tell everyone about Hi Ten service !!
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May 2024 by Cheryl G
Great customer service, very friendly and knowledgeable.
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April 2024 by Williams Chris
Great service mechanics and they kept the appointment time ?.
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April 2024 by Ryan Shaw
I have brought several vehicles to the hi-ten crew and the results are always honest and straight forward.
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April 2024 by MagnetiKote LLC (MagnetiKote)
Brought in my car with cruise control not working. I had other shops look at it and the cost to fix it was very high. Shawn and the hi-ten crew got it fixed and reprogrammed for 1/3 of the cost and even did a safety check on the car and found a few issues and resolved them. Bring your vehicles to hi-ten if you want the most honest real world repairs and service. I would give 10 stars if I could!!!!
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March 2024 by Tron Lorne
As others have said, problems seem to arise that weren’t there before the initial problem was addressed. My car never had the same issues before going to this place . I think they might be up to something.
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November 2023 by Dave Fox
Another great experience at Hi Ten. Happy and courteous staff along with a great value. All good attributes of my local shop. Keep up the great work.
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November 2023 by Kyle “Extra Crispy” Flicker
Hi Ten Is the most professional shop in the area and Shawn was very helpful with the process.
Thanks Hi Ten
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November 2023 by Allie Lewis
Always excellent service. The crew is professional and has helped with maintaining and fixing almost every vehicle I own.
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November 2023 by Eileen Tonder
Great young man checked me out and made sure I understood what they did with the car...
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November 2023 by Benjamin Hubert
Great rates and customer service.
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November 2023 by Greg Oltmanns
Great guys,family run business 3rd gen.