The AT&T Store in Coon Rapids offers phones, tablets, smartwatches, and connected devices alongside wireless data plans for every need, including prepaid plans and popular unlimited data plans with nationwide 5G service. The entire staff is very service-oriented and willing to do what it takes for the customer. Employees are described as patient, kind, extremely customer-focused, knowledgeable, and professional. They provide excellent service, give full attention, and work very hard to resolve issues, often going above and beyond to help. Staff members are successful in turning rough situations into positive experiences, ensuring needs are met and devices are tested thoroughly. The location is highly recommended for an amazing experience, with customers stating they will absolutely return.
David Gerzina was most helpful in resolving issues that were caused by a local authorized retailer. He was patient, kind and extremely customer focused. I would recommend him and this location! Thank you for turning a rough situation into a positive experience.
October 2023
The entire group of staff are very service oriented They are willing to do what it takes for the customer.David G. was very helpful and worked very hard to resolve an issue. He was successful!!I’ve been a customer since 1992. Wouldn’t have our service with anyone other than AT&T.
September 2023
When parts weren't available for the screen on my phone, Kevelyn went ABOVE AND BEYOND to make sure my phone got repaired. What was such a headache talking to customer service, she made it happen getting the screen delivered to her own home and got it done the next day. Thank you so much!!! ?
