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February 2024 by Nicole Mill
Bank elsewhere this bank sucks. I been getting charged money from account that was closed for 5 years ago and I’m just hearing I owe money now. My account got easily hacked here. Then took forever to get my money back now I’m being charged or a settlement offer. Which is a lie. I shouldn’t have to pay nothing. If I closed the account 5years ago!! Go to Huntington Bank!
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December 2023 by Lisa Greenberg-Simon
I stopped into this branch after frustrating interactions with the 1800 number and 2 other locations. I was pleasantly surprised by the immediate service I received and all of the follow up since then. I highly recommend reaching out to Gus, Sajaad or Terrance for your banking needs. They all went above and beyond to help resolve my issue and ensure all of my accounts were back on track! So thankful!
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December 2023 by David Wilkerson
I watched the video of how you treated that man for wanting to cash a $900 check! That is insane! I will never bank or refer anyone to your bank! You all are still being exposed for what you did!
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October 2023 by Steven Sanchez (Mrguitarman8000)
I stopped USbank and was helped by Mr Devon Latham.The best banker I have ever met. He is great with the technology of today and showing you how to use it.
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October 2023 by Anselmo Marquez Montiel
The people in this Bank is very incompetent! Looks not training at all I worry about my account be managed by this Bank.
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October 2023 by Najeeb Jama
I was signing up for US bank today to and I was helped by Naveen, she helped me every step thorough out the way and answered all my questions. Very professional and will be reaching out to her in the future with any questions. Thanks again
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July 2023 by Sergio Martinez
African American and other minorities please be aware that this bank branch has made national news due to racism. They call the police and create false reports about people! See "banking while black" on YouTube.
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July 2023 by Eric D
US Bank is a very racist institution and especially this location. They perform racial profiling, they lie to the police. It's a really shame for the entire company. I can't believe you can work there and look at yourself in the mirror.
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July 2023 by Jessica Krans
Wow. Second time I tried to deposit cash in this ATM. It would not even accept one crispy bill. Wow. Consider upgrading/servicing your machines. Never had this problem at WF. Very inconvenient. ?
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May 2023 by David Piersiak
Terrible customer service and the app doesn't save autopay settings I'm very unhappy I ever used these guys
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May 2023 by Carla Santiago
African American and other minorities please be aware that this bank branch has made national news due to racism. They call the police and create false reports about people!
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May 2023 by Zdoge61
Unbelievable this bank is run by racist people like John, he should be fired, and possibly sued for his disgusting behavior, I hope he realizes that his actions have consequences and that the color of a persons skin does not define what they’re motive is, completely unacceptable if he is still manager.
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May 2023 by FOX U235
Awful bank, awful customer service, and they literally robbed my account of money I was entitled to. Hope they're ready to talk to my lawyers. Also manager John is the rudest person I've ever dealt with.
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May 2023 by A Nissen
UPDATE: resolved. Please see other reviews from spring - 2023 for more pressing matters.OP: staff was fine, but the coin sorter (which I see as a basic service) has been broken for months and quite literally stole my money. We’ll see if anyone reimburses me but save yourself the trouble and go to another location.
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May 2023 by Chey Thompson
I am a foreign tourist from New Zealand and occasionally visit the beautiful USA and transf cash to USD for spending while on vacation, after review many scenarios regarding this branch i will not recommend anyone of cultural color to do business here, it is not a welcoming environment.
