Walgreens has received mixed reviews from its customers. Many appreciate the helpfulness of the staff, who remain professional and friendly despite being short-staffed. One customer noted a positive experience when a staff member quickly assisted with a prescription issue. Curbside orders are also praised for their efficiency, with items ready shortly after placing the order. However, some customers are frustrated with the pharmacy's reduced hours, which are less than eight hours on weekdays and closed on weekends. This has led to dissatisfaction, as some customers have faced delays in filling prescriptions and difficulties with insurance authorizations. While the staff tries their best to assist, the staffing challenges have impacted service. Despite these issues, some loyal customers still find value in the services offered, such as delivery and curbside pickup, and express hope for improvements in the future. Overall, Walgreens is seen as a place with dedicated employees, but its current operational challenges are affecting customer satisfaction.
